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ATO Fraud Investigator — Risk & Customer Recovery Lead

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Mercury
Full Time position
Listed on 2026-07-27
Job specializations:
  • Security
    Security Management & Operations, Cybersecurity
Salary/Wage Range or Industry Benchmark: 109500 - 136900 USD Yearly USD 109500.00 136900.00 YEAR
Job Description & How to Apply Below

Mercury is seeking a Fraud Investigator to join the Account Fraud team, focusing on Account Takeover (ATO) and other third-party fraud. You will investigate suspected compromises, respond rapidly to high-risk security incidents, and serve as the main contact for customers during critical recovery events, balancing risk management with empathy.

You will lead end-to-end investigations, coordinate across Fraud, Support, Product, Engineering, Compliance, Legal, and Leadership, and help shape

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