Appliance & Refrigeration Repair Tech

Job Title

Appliance and Refrigeration Repair Technician

Why an Appliance Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

• Great hourly rates – $18 - $28 / hourly base rate, depending on experience, certification and location.
• Benefits – Comprehensive medical, dental, and vision benefits with an employer‑paid health care subsidy for dependent tier medical plans up to $4,000 annually, prorated throughout the plan year.
• 401k match – 100% match on the first 3% of salary contributions.
• More ways to earn – Technicians earn additional performance bonuses and sales incentives throughout the year.
• Year‑round work – With Sears' large scale and wide product range, cross‑training keeps techs busy throughout the year.
• Expert training – Best‑in‑class program; tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross‑train; average tenure >12 years.
• Tools provided – Company vehicle, uniforms, specialty tools, mobile phone, and industry‑leading app that eliminates paperwork and provides technical support.

• Drive to multiple customers' homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver an excellent customer experience that exceeds expectations consistently.
• Provide customers with value‑added solutions that help make their home more clean, comfortable and protected.
• Keep the company truck well‑maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Can follow directions and processes for quality workmanship.
• Can use a smartphone to order parts.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand and apply written technical text to answer questions, solve problems and complete job tasks.
• Excellent communication skills, both verbal and written; ability to read, write and speak English.
• Physical ability to constantly lift, carry, push or pull up to 20 lbs (frequently 50 lbs; occasionally 100 lbs).
• Physical ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Physical ability to frequently bend, squat, kneel, twist, turn, stoop, climb and crawl.
• Physical ability to occasionally reach above shoulder.
• Ability to drive an automatic transmission vehicle.

• Years of Experience required: 1 - 2 years.
• Travel Requirement:
  Road Warrior (75% or more).
• Location – Tumwater, WA 98512 (Work‑in city: Tumwater; work‑in state: WA).
• Job Function:
  Repair/Installation.
• Employment Category:
  Regular, Full‑time.
• Company:
  Sears Home Services – In Home.
• EEO/EOE:
  Equal Opportunity Employer / Disability / Vet.
• Location city for office:
  Portland.