Senior Appliance Installation Associate

Job Posting:
Starting at $28.00 per hour with a $1,000 sign‑on bonus paid after 120 days.

• Provide support to other installation teams.
• Observe installations and provide feedback as part of installers’ ongoing training.
• Resolve claims and customer issues.
• Maintain parts storage areas in warehouses, including organization and replenishment orders.
• Maintain accountability for cleanliness and organization of company trucks.
• Act as liaison between shipping/picking leadership and communicate long‑term needs to the Area Installation Manager.
• Perform pre‑installation and post‑installation inspections, engaging with builders to build strong rapport and promote customer retention.
• Partner with the Area Installation Manager to implement constructive ideas for program improvement.
• Use 3rd‑party software applications to enter data, pull reports, and build Project Master sheets when needed.
• Be responsible for driver duties and related responsibilities.

• 2+ years of installation experience working with high‑end luxury appliances (Sub‑Zero, Wolf, Miele, Genair, Thermador).
• Valid state‑issued license required.
• At least 21 years of age.
• Possession of a DOT Medical Card or ability to obtain one.
• LMS license helpful, but not required.
• Ability to lift 70+ pound objects frequently and 90+ pound objects occasionally using lifting equipment.
• Proven leadership experience preferred.
• Excellent customer service and communication skills.
• Ability to document detailed job notes clearly and concisely.
• Ability to read and understand product specifications and project plans.
• Outstanding attention to detail and ability to coordinate and prioritize work.
• Strong organization, time‑management, and problem‑solving skills.
• Self‑starter, critical thinker, and self‑sufficient.
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.).
• Pre‑employment drug and background screening required.

• Competitive compensation and incentive bonus potential.
• Safe Driver incentive.
• Benefits package including Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.
• 401(K) Retirement Savings Plan with company match.
• Paid time off (vacation, sick, personal, holiday, and parental leave).
• Employee Assistance Programs.
• Associate discounts.
• Community involvement opportunities.
• Opportunities for growth and advancement.

Monday to Friday, 6:30a.m. to 3:00p.m. with possible overtime.

Ferguson is an equal opportunity employer and complies with all wage regulations.