Senior Appliance Installation Associate

Job Posting:

Starting at $28.00 per hour

This position will also include a total sign on bonus of $1000 paid after 120 days.

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths.

The PERKS of working for Ferguson:

* Competitive compensation

* Incentive bonus potential

* Safe Driver incentive

* Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)

* 401(K) Retirement Savings Plan with company match

* Paid time off (vacation, sick, personal, holiday, and parental leave)

* Employee Assistance Programs

* Associate discounts

* Community involvement opportunities

* Opportunities for growth and advancement both professionally and financially

This role specializes in residential appliances and, more specifically, professional style, built in appliances. This includes but is not limited to 36"-60" ranges, built-in refrigeration, wall ovens, dishwashers, and even coffee machines or wine dispensers. Our associates are detail oriented and view customer service with equal importance as technical proficiency. You will ensure the quality and completion of installations are achieved.

You will also be acting as a resource to sales associates during the quotation process and after the sale. If you have strong leadership skills, are a creative problem-solver and are familiar with home appliance products or installation, this is an excellent opportunity to grow with an industry leading organization!

Hours are Monday to Friday 6:30 a.m. to 3:00 p.m. with possible OT

Responsibilities:

* Provide support to the other installation teams

* Observe installations and provide feedback as part of the installers ongoing training

* Help resolve claims and customer issues

* Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders.

* Maintain accountability for the cleanliness and organization of the company trucks.

* Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager

* Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention

* Partner with Area Installation Manager to implement constructive ideas for improvement of the program

* Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed

* Be responsible for providing driver duties and responsibilities.

Qualifications:

* 2+ years of installation experience working with high-end luxury appliances is required (including Sub-Zero, Wolf, Miele, Genair, Thermador)

* Valid state issued license is required

* Must be at least 21 years of age

* Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card

* LMS license helpful but not required

* With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, the ability to lift 70+ pound objects frequently and 90+ pound objects occasionally.

* Proven…