Installation Manager

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry‑leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite‑Hite’s global innovation.

To manage the Installation Department and exceed customer expectations for product installation activities in an assigned area while maximizing installation margins. These tasks are accomplished through working closely with Installation Coordinators, managing subcontractors, and managing in‑house installation crews.

• Coordination of all installation projects, ensuring quality of work and timely completion while maximizing margins and exceeding customer expectations.
• Foster good communication and relationships among customers, contractors, subcontractors, Technicians, and Sales Reps.
• Source, select and oversee work done by subcontractors and Arbon installation crews in the assigned area.
• This position is responsible for successfully orchestrating all installations throughout the assigned area, ensuring promise dates are met while maximizing installation margins. This includes job scheduling, product procurement, and labor requirements planning, working in coordination with sales, administrative personnel, subcontractors, and customers.
• The position must maintain up‑to‑date technical knowledge on all products sold by the district, including commonly sold allied products, as well as major industry trends and competitive products, and will provide technical assistance to the sales department, customers, and installation teams on customer application problems, installation costs, and scheduling.
• This position will be responsible for assuring that all Rite‑Hite product is properly applied and are installed according to Rite Hite specifications. This will necessitate a close relationship with the operating companies’ applications departments as well as day to day contact with the sales organization to ensure that Rite‑Hite products perform appropriately.
• This position is responsible for building a strong Installation Team. This includes forecasting personnel needs for both in‑house installation crews as well as subcontractors by trade type, to assure sufficient staff is available to meet demand while keeping costs within acceptable parameters.
• The incumbent will be responsible for establishing, building and maintaining relationships with subcontractors. The incumbent will negotiate with subcontractors in the areas of scheduling, pricing, timing, and project management. The incumbent is also responsible for ensuring all subcontractors meet Arbon contractor qualification criteria, including safety performance, proper levels of insurance coverage, etc., and assists in resolving job site access requirements. Similarly, this position is responsible for planning in‑house installation staffing and hiring, training, and managing those personnel.
• This position is responsible for ensuring that all Technicians within the Installation Department are trained, including initial as well as ongoing training, and ensuring progress in completing the Technician Training Standard and movement through the ASAPP levels of development.
• This position is responsible for managing the safety of all Technicians in the Installation Department, as well as working with subcontractors to ensure their personnel have adequate safety training to meet customer and job site requirements. This includes ensuring initial and periodic safety training, ensuring that all Technicians have proper, functioning safety equipment, periodic inspections of equipment and site safety audits, and enforcing safety policies and compliance with applicable occupational safety, health regulations, and job site requirements.
  
  Should an accident occur, this position is responsible for completing the proper documentation, investigating the accident, and taking appropriate steps (including corrective action, if warranted) to minimize…