Appliance Service Technician; S. Salem, Albany or Corvalis

Appliance Service Technician

Location:

S. Salem, Albany or Corvalis, OR – USA, Portland, OR

• Diagnose and complete in‑home repairs on GE Appliances’ major appliances
• Use sound judgment to recommend repair vs. replacement based on cost‑effectiveness and customer needs, prioritizing repairs whenever practical
• Promote and sell service contracts, water filters, and related products/appliances, always focusing on value‑driven solutions and the best customer experience
• Operate the assigned Bodewell service van to customer locations
• Accurately document repairs, routes, and work activities
• Participate in training sessions, meetings, and events to maintain industry expertise
• Manage inventory and maintenance of the service vehicle
• Deliver high‑quality service and maintain strong customer satisfaction
• Follow all safety protocols to protect yourself and others

• HS Diploma or General Education Degree (GED)
• 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
• Ability and experience diagnosing and repairing major appliances
• Excellent customer service and communication skills with a responsive, professional approach
• Basic computer aptitude, including proficiency in Microsoft Outlook and Microsoft Teams
• Ability to work a flexible schedule with some Saturdays as needed
• Valid state driver’s license and successful completion of background check, physical, and drug screen
• Must have or be willing to obtain CFC certification within 6 months
• Wear uniform and maintain grooming and appearance standards consistent with GE Appliances values
• Self‑directed and solid team player
• Ability to deescalate situations and rebuild customer confidence in our products
• Physical abilities required:
  • Step up, into, and out of a van and sit for extended periods of time
  • Handle or work with parts/equipment that may be hot, cold, and/or wet
  • Use powered hand tools and occasional vibratory tools/equipment
  • Lift parts or materials of at least 77 lbs and push or pull 70 lbs

• 6+ months of experience with refrigeration repair
• Experience using Salesforce or similar customer relationship management (CRM) systems
• CFC certified
• Certification in appliance repair or associate’s degree preferred
• Read and interpret wiring diagrams, schematics, and other service information

• Annual wage increases and uncapped incentive opportunities
• Service van provided
• Laptop computer and smartphone
• Uniforms, work boots, and specialized tools
• Medical, dental, vision, and life insurance on day one
• 401(k) and tuition reimbursement
• Paid vacation and paid holidays
• Career growth opportunities and continuous technical training

Competitive hourly rates: $24 – $34+ base, depending on experience, certifications, and location.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.