Lead Service Technician

Company

Description:

One Hour Heating & Air Conditioning® of Lake Oswego is a leading HVAC service provider dedicated to dependable home comfort solutions for homeowners in Lake Oswego and the surrounding areas. The team focuses on reliable air conditioning and heating systems that customers can count on without worry. The company emphasizes respect for customers, their time, and the trust placed in its services.

All work is backed by a 100% customer satisfaction guarantee for two years, and service is delivered with an on-time guarantee. This commitment to professionalism and reliability creates a strong, customer‑focused work environment for team members.

At One Hour Heating and Air Conditioning of Lake Oswego, our success is driven entirely by the dedication, skill, and passion of our team members. We are seeking an elite, experienced Senior Residential HVAC Service & Replacement Technician to join our team.

In this role, you will serve as a lead field professional executing advanced diagnostics, maintenance, and high‑efficiency system replacements or installations including gas furnaces, heat pumps, air conditioners, and ductless mini‑splits. You will deliver precision workmanship while providing exceptional customer service directly to homeowners in the local community.

• Service, repair, and replacement of residential and light commercial HVAC systems and components
• Troubleshoot malfunctioning equipment and determine repair plan
• Maintain a clean and organized work environment and vehicle
• Maintain a clean and professional appearance
• Communicating with customers - resolving concerns and explaining your work
• Safe driving of and respect for company vehicle
• Promptly filling out paperwork including estimates, invoices, job summaries, and materials tracking
• Comply with company training, ethics, and best practices
• Mentor junior technicians and advise team on opportunities to improve
• Punctuality

• EPA 608 Universal Certification
• Valid Driver's License
• At least 3 years of experience
• Proven track record in residential HVAC diagnostics, service, and full equipment replacement/installation.
• Passing pre‑employment drug test and criminal background check

• NATE Certification
• Strong familiarity with Service Titan
• Familiarity with Indoor Air Quality products
• Self‑motivation
• Desire to help others

We are committed to providing a comprehensive, competitive benefits package that supports your financial security, physical health, and professional growth.

• 401(k) with match
• Paid Time Off (PTO)
• Company Service Vehicle
• Branded Uniforms
• Paid Technical Training
• Employer provided tablet and reimbursement for personal phone use
• Corporate Profit Sharing

Compensation: $90,000.00 - $ per year.