Installer Level 3

Position Summary The Level 3 Installer is an experienced installation professional responsible for performing and supporting the installation of contract furniture systems in accordance with manufacturer specifications, project drawings, and company quality standards. This role serves as a senior installer and working lead, assisting the Foreman with coordinating installation crews, maintaining jobsite organization, and ensuring installations are completed safely, efficiently, and with a high level of quality.

They also may lead independently a variety of projects, including large complicated and/or strategic installations.

Level 3 Installers provide technical expertise in the installation of complex furniture systems and may assist with training junior installers and coordinating labor resources from partner labor companies. Can run an install with or without a Foreman. Participates in regular 1-on-1 with manager.

Essential Functions & Responsibilities1) Jobsite Leadership & Crew Management Lead and supervise installation crews on assigned projects including:

Company installers

Temporary labor personnel from partner labor companies

Responsibilities include:

Assigning tasks and directing daily work activities

Ensuring crews understand project scope and installation sequence

Maintaining productivity and installation efficiency

Monitoring crew performance and professionalism on site Provide leadership, coaching, and guidance to junior installers2) Furniture Installation Install contract furniture systems including but not limited to:

Panel systems and desking systems

Case goods and freestanding furniture

Architectural walls and modular components

Seating and accessories

Storage systems and filing components

Interpret and follow:

Installation drawings

Manufacturer specifications (including Steelcase systems)
Project plans and layouts

Verify materials delivered to the jobsite match project requirements/delivery tickets

Ensure proper alignment, leveling, and functionality of installed furniture.
3) Jobsite Support & Coordination Assist the Foreman in coordinating daily installation or be the primary coordinator of activities including:

Sequencing installation tasks

Communicating scope and direction to installation crews

Supporting labor company personnel assigned to the project

Ensuring materials are staged and organized for efficient installation

Daily communication about project status, schedule adherence, changes of scope, problems, and customer satisfaction utilizing daily logs/FOP.Serve as a point of contact on site when the Foreman is managing other tasks. May also be the primary point of contact when running a job without a Foreman.
4) Quality Control Maintain high installation standards by:

Reviewing layouts and installation drawings prior to work Ensuring furniture is installed per manufacturer requirements

Identifying and correcting installation issues

Reporting product shortages, damages, or discrepancies

Punch list completion and project closeout activities when Foreman not assigned as lead.
5) Safety & Jobsite Compliance Follow company safety policies and jobsite safety requirements including:

Proper use of PPESafe material handling practices

Maintaining clean and organized work areas

Adhering to client and general contractor safety rules

Assist in maintaining a safe work environment for all installers.
6) Training & Mentorship Support the development of junior installers by:

Demonstrating proper installation techniques

Providing guidance on manufacturer systems

Assisting with onboarding of new installers or labor company personnel

Promoting efficient and professional work practices

Qualifications (Knowledge, Skills & Abilities)
Strong knowledge of contract furniture installation practices

Ability to read and interpret installation drawings and floor plans

Experience installing Steelcase or comparable manufacturer systems

Strong problem-solving and troubleshooting abilities

Ability to work independently while supporting team coordination

Strong communication and teamwork skills

High attention to detail and commitment to quality

Education / Experience Education High  school diploma or equivalent required.

Experience3 - 5+ years of commercial furniture installation experience

Experience with panel systems and modular furniture preferred

Experience leading crews or acting as a working lead preferred

Work Environment &

Physical Requirements Work performed primarily on commercial jobsites

Frequent lifting of furniture components (up to 75 lbs with assistance)
Ability to stand, bend, kneel, and work with tools for extended periods

Use of installation tools and equipment required

Travel to jobsites within the service region required

Some early mornings, extended hours, or weekend work based on project schedules

Must have a valid driver’s license, maintain a clean driving record, and meet all eligibility requirements to drive a company vehicle throughout employment
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