Adult Protective Service Specialist

* Conduct screening interviews by phone or in-person with victims and community members reporting abuse or self-neglect of an older adult or adult with physical disabilities. During screening and triage, conduct a preliminary assessment of the alleged victim’s safety, possible risks to the investigator or other factors; determine need for emergency intervention. Coordinate actions with law enforcement, District Attorneys, or other community partners to arrange for victim’s safety and security.
* Investigate complaints of abuse, neglect, or self-neglect. Plan the scope and direction of the investigation. Conduct in person and phone interviews with the alleged victims, alleged perpetrators, and witnesses. Review documents and records such as medical or financial records. Evaluate and organize evidence. Collect and analyze physical and documentary evidence. Address issues that arise during the investigation through problem solving, protective services or referrals.

Determine relevance, reliability, and credibility of gathered information and evidence.
* Conduct home visits in both community and facility settings to assess and monitor living and safety conditions. Intervene in situations where adults are at high risk of abuse or neglect within their living situations.
* Decide when appropriate to refer to law enforcement personnel.
* Evaluate the victim’s support systems, capacity to remain healthy and safe and ability to protect his or her own interests. Develop and manage intervention plans that arrange for needed services, alternative living arrangements in the community-based care systems, or personal care. Monitor the risk of individuals who are alleged victims of abuse, neglect or self-neglect.
* Provide investigative information on criminal cases when needed. Testify in court before grand jury, trials and hearings. Give sworn depositions.
* Experience working in investigations (i.e. civil, legal, criminal or abuse/neglect).
* Experience communicating with clients or members of the public who have challenges accepting or accessing assistance.
* Experience in community or facility-based care settings.
* Experience interviewing people to gather and verify information related to abuse, neglect and/or self-neglect.
* Experience working in a highly self-paced and organized environment.
* Experience navigating technology including multiple MS windows-based software and programs, data entry systems such as salesforce, and various computer systems or databases.
* Experience with written documentation and an ability to write detailed, analytical, concise reports that involves information from multiple witnesses, documents/records, and observations.
* ** Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

If applicable, please clearly indicate if a degree has been completed when providing education history.
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* Note:

Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
*** Attention all candidates!*
* ** A COVER LETTER IS REQUIRED.  Please address how you meet the minimum qualifications, and the essentials attributes listed above in your application.*
* * Standard working hours Monday
- Friday 8:00am-5:00pm. The hours of work may vary from day to day, including some after hours.
* Occasional statewide travel required for engagement with local offices and community partners or team and supervisory meetings, all which could require an overnight stay. Must be able to drive and meet with individuals in their homes, community settings, community based long term care facilities, or other care settings.
* You will be working directly with individuals affected by, or responsible for, cases of abuse, neglect, and exploitation
* May be exposed to communicable diseases, such as the flu virus, Covid-19, and MRSA. Exposure to respiratory and blood borne…