Resident Services Coordinator - Meridian Gardens

Description

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

The Resident Services Coordinator (RSC) assists residents through resources and referrals within designated Central City Concern Fair market and Section 8 Communities. Building community is very important to the success of the Resident Service Coordinator. The RSC will hold community events and meetings to help to build cohesion between tenants. This individual works with residents and staff to find solutions to financial and behavioral problems that if not resolved, would jeopardize the resident's continued housing

Tuesday - Saturday 9:00am-5:30pm (Sundays and Mondays off)

Meridian Gardens, 11280 SE Division St, Portland, OR 97266

$23.86 - $27.69/hr

Closes 1/30/26

• Must have a high school diploma or G.E.D. Advanced education is desirable.
• Knowledge of chemical dependency and treatment required.
• One year of applicable experience in a supportive housing environment and/or related experience working with people experiencing behavioral health and/or substance abuse issues.
• Experience working with people who experience mental illness preferred.
• Must pass a pre-employment drug screen and background check.
• Will be required to carry an agency cell phone for work use. Cell phones will be provided by Central City Concern.
• Valid driver's license preferred. If required to drive, must pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. If required to drive, must pass an initial driver's training within 60 days of being an approved driver and continued recertification training.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and climb stairs with no or reasonable accommodation.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Ace of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

• Identify resident issues; provide links to resources assisting resident with continued housing.
• Mediation of neighbor disputes and tenant/landlord disputes are the responsibility of the RSC.
• Assist and support residents by information sharing and educating residents about building rules and policies.
• Serve as liaison from specific housing program/residency to service providers, including those directly associated with resident.
• Establish and maintain ongoing communications with Portfolio Manager, working with residents to maintain housing and establish and maintain ongoing communications with Client/Resident Monitors.
• Network with agencies in the community to assist linking residents to resources and participate and help coordinate a monthly tenant council meeting.
• Maintain activity log reflecting resident interaction and prepare required reports in an accurate manner.
• Interview all applicants prior to move in to complete basic needs assessment, ensure they meet building criteria and understand your role in the community in assisting them in meeting their needs.
• Follow up regularly with residents to ensure they are getting these needs met.
• Refer to employment opportunities, supported employment, benefits and entitlements, medical and mental health resources as needed and or desired by the resident.
• Function as part of a team providing supportive housing…