Bilingual Specialist

Bilingual Incentive Specialist page is loaded## Bilingual Incentive Specialist locations:
Remote - Oregon time type:
Full time posted on:
Posted Todayjob requisition :
R0017413

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:  
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours  
• 401(k) with company match  
• Paid vacation, sick, personal and parental leave time  
• Paid Volunteer Time: giving back to our communities is important to us  
• Employee Recognition Program – convert your recognition points into gift cards  
• Employee Assistance Program – offers benefits to help you manage daily responsibilities  
• Access to on-demand training courses to advance further in your career
** Job Description
**** We are looking for a talented individual...
** To join our team as a Bilingual Incentive Specialist ! You'll join our Program Team in Portland, Oregon delivering program implementation and administrative services to an Oregon based non-profit client. Range of services speaking with both English and Spanish-speaking customers and contractors through both phone and email on a variety of topics.

Tasks include but are not limited to:
* Develop and maintain an understanding of several energy conservation and renewable energy program details (ex: Residential, Solar, Commercial and Industrial programs) to effectively educate customers and contractors on available services.
* Provide assistance to customers and/or contractors via emails, inbound and outbound calls addressing inquiries related to energy program participation.
* Document conversations with customers, provide recommendations on products or services, and advise on program participation details. Support follow-up communications and next steps to current program participants as necessary.
* Use and help maintain client-approved scripts, website, and program FAQs to provide information to customers
* Manage and control participant intake data, ensuring all paperwork is received and is accurate, and contractual obligations are met.
* Contribute to continuous customer experience improvement initiatives.
* Maintain a large database of trade allies and ensure all documentation and information remains current and in good standing.
* Prepare and review required program participation documentation while coordinating with various departments, both internal and external.
** Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.
**** In this exciting career opportunity, you will have...
*** 2-4 years relevant experience
* High School Diploma or equivalent is required
** Target Compensation: $62,000
**** Note to Candidates:
*** Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.

We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications as described.
*** DOT Requirements
** If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
** Compensation Range**$48,800.00 - $66,300.00
** Currency
* * USD
* * Type
* * Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration…