On-Call Treatment Assistant

Job Category: Healthcare - Client Services

Requisition Number: ONCAL
008141

Shift Times: 6:30am - 3:00pm, 2:30pm - 11:00pm and 10:30pm - 7:00am

Shift Requirements: For the first 2 months, each on-call Treatment Assistant must work at least 4 shifts a month. Once fully trained, it can go down to 1 shift a month.

Compensation: $22.71/hr, shift differential with swing and graveyard

Letty Owings Center, 2545 NE Flanders Street, Portland, OR 97232, USA

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty, and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

Letty Owings Center (LOC) has helped young mothers to become sober, healthy and hopeful about the future. Recovery is more complex during pregnancy and while raising young children, we offer a safe, inclusive environment for women to live with their children while in treatment for substance use disorders. Our residents often are able to stay with their children, who might otherwise be placed in foster care.

Treatment Assistants are responsible for providing care and close intensive supervision to all clients and their children in a 24‑hour treatment facility. General responsibilities include: providing client‑centered care, using de‑escalation skills, observing and reporting behaviors and supporting a healthy and safe milieu environment. This position works closely with the Milieu Supervisor, counselors, and other staff to develop and implement a supportive environment for LOC clients.

On‑Call Treatment Assistants may also be offered shifts that are primarily janitorial tasks.

• Experience (must meet one of the following):
  • HSD/GED and one (1) year of work experience in a related field (e.g., shelter, residential or day treatment, counseling, substance abuse treatment); OR
  • HSD/GED and two (2) years of in‑person, high‑volume customer service experience or two (2) years of volunteer experience in a related field which would be considered half‑credit (e.g., 4 years of customer service in a non‑medical office setting would be considered 2 years credit; 2 years volunteer in related field is considered 1 year); OR
  • Associate’s degree in Social Services, Behavioral Health, Human Services, Psychology, or a related field; OR
  • Bachelor’s degree in any field.
• Prior experience working with at‑risk women encouraged.
• Knowledge of Twelve‑Step Recovery process.
• Have, or able to obtain, Adult and Child/Infant CPR Certification and Adult and Pediatric First Aid Certification prior to start date.
• Ability to adhere to Central City Concern’s drug‑free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug‑Free Workplace Act of 1988.
• Physical ability to bend, stoop, kneel, squat, reach, twist, pull and lift heavy objects up to 50 lbs., 3 feet off the ground several times per shift.
• Must pass a pre‑employment drug screen, TB test, and background check, including clearance by the DHS Background Check Unit and the Childcare Background Check Unit.
• Must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial driver’s training within 60 days of being an approved driver and continue recertification training.
• Must adhere to agency’s non‑discrimination policies.
• Ability to effectively interact with coworkers and clients and children with diverse ethnic and cultural backgrounds, religious views, political affiliations, and sexual orientation and treat each individual with respect and dignity.

• Provide quality client and childcare while promoting dignity, independence, and choice, and regularly observe physical and mental conditions and report changes to counselor and/or appropriate center staff.
• Communicate and interact effectively and tactfully with clients, their children, visitors,…