Case Manager; Bilingual Spanish

Job Title: Case Manager - Bilingual Spanish

Department/Program: ORR

Reports to: Program Director or Case Management Supervisor

Job Type: Hybrid

Work location: Downtown Portland

FLSA status: (non exempt/hourly)

Salary: $26.94/hr.

- $28.59/hr.

Shift: Saturday to Thursday, from 9am to 5:30pm

Morrison Child and Family Services

We are a joint commission and sanctuary accredited non‑profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma‑informed care.

• Nonviolence – being safe and doing the right thing
• Emotional Intelligence – managing our feelings so we don’t hurt ourselves or others
• Social Learning – respecting and sharing ideas of our teams
• Democracy – shared decision making whenever possible
• Open Communication – saying what we mean and not being mean when we say it
• Social Responsibility – everyone contributes to the organizational culture
• Growth and Change – creating hope for our clients and ourselves

The Case Manager is responsible for assessing the needs of unaccompanied children in care, developing Individual Service Plans, screening for human trafficking concerns, facilitating the safe and timely release or discharge of children and youth, and documenting the provision of services in the case files.

• Case Management services, as described below:
• Oversees all aspects of the UAC case
• Maintain case file documentation in accordance with ORR requirements.
• Maintain confidentiality when gathering, documenting, consulting or consolidating information necessary for the case management assessment and the plan of care.
• Maintain regular contact with each UC, UC’s family when possible, and established service providers to communicate case planning and progress.
• Provides client services as needed, including but not limited to making medical appointments, finding resources, etc…
• Gather historical and current data relative to completion of a comprehensive case management assessment including, but not limited to, school records, medical records, mental health treatment, legal status and court involvement, social and family strengths and needs, support systems, and specific cultural issues.
• Presents case to federal stakeholders in weekly Case Staffing Meetings
• Participate in team meetings, staff in‑service training and department meetings.
• Carries a case load of 8 clients, varying on program census.
• Completes Signification Incident Reports (SIRs), per federal policy requirements.
• Conducts internal chart reviews to monitor documentation compliance.
• Completes, timely and accurate timesheets and other personnel/administrative records as required.
• Other duties as assigned.

Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns.

Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.

Participate in staff development, in‑services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma‑informed behavioral healthcare organization.

• Communicate clearly and effectively, orally and in writing in English
• Applicable federal and state laws
• Administer policies, procedures and programs
• Interpret information, utilize critical thinking and explain concepts to others
• Maintain effective working relationships with agency employees at all levels and the general public
• Define and resolve moderately complex problems

• Bachelor’s degree in the behavioral sciences, human services or social services fields.
• Bi‑lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test for Spanish.
• Attaine…