Program Manager - HS

Title: Housing Program Manager

Location: River House - 211 SE Caruthers St. Portland, OR 97214

Schedule: This is an in‑person position, Monday through Friday, 9:00 am – 5:00 pm

Wage Range: $82,848.00 – $93,184.00 Salary, Exempt

If you are a motivated and dedicated Housing Program Manager looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

The Housing Program Manager (PM) oversees the implementation and day‑to‑day operations of supportive housing services designed for homeless American Indian/Alaska Native adults and families, many of whom have a disability and a history of chronic homelessness. The PM provides oversight of clinical supervisors, and supports them in supervising QMHP and QMHA staff providing housing outreach, placement and retention services in the community.

The PM also provides support to the Housing Operations Supervisor as needed, in collaboration with the Housing Services Director. The PM is responsible for extensive collaboration with multiple NARA NW programs and partner agencies to ensure effective services and compliance with all grants and contracts. In addition, the PM is responsible for ensuring all housing services to NARA NW clients incorporate an Integrated Care approach that focuses on cultural, physical, and emotional well‑being, and recovery from addictions in a holistic wellness program.

• Provide administrative and clinical supervision for Clinical Supervisors who in turn support Permanent Supportive Housing Specialists, Peer Support Specialists, Homeless Outreach Specialists, and other housing program staff.
• Provide support to the Housing Operations Supervisor, in coordination with the Housing Services Director, including oversight of fund request processes.
• Ensure Housing First, Trauma‑Informed Care, and Assertive Engagement principles are utilized in the delivery of services.
• Facilitate hiring, orientation, and training of new staff.
• Facilitate regular housing team meetings to build teamwork, discuss current issues and concerns, and further collaborate on established goals and deadlines.
• Oversee the workflow of the program operations.
• Ensure compliance with grant and contract requirements, including reports and documentation; ensure outcomes are obtained and fidelity to required models of care is maintained.
• Oversee regular reviews of charts and data collection.
• In collaboration with the Housing Operations Supervisor, ensure appropriate service data is maintained within multiple database systems, including Athena, HMIS, and RPMS.
• Collaborate extensively with community partners, property managers and other NARA NW programs to ensure positive relationships and access to resources for NARA NW clients. This includes building and maintaining strong relationships with community partners and funders.