Parking Enforcement Officer; Casual

Position: Parking Enforcement Officer (Casual)
Join Our Team at Portland Community College

Please Note:

PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team tland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

Casual positions at Portland Community College have a working hour limit per fiscal year. Please see the Casual Employment at PCC section below for more details.

What You'll Do and Who We Are Looking For Open Until Filled

Job Description:

Under the general supervision of the Transportation and Parking Supervisor, the Parking Enforcement Officer enforces PCC parking rules and regulations through the issuance of parking citations. Interacts with students, staff, and the public regarding general parking matters. Keeps Transportation and Parking Supervisor informed of necessary maintenance related to signs, lights, overgrown brush, and parking hazards. Reports issues with parking enforcement equipment such as parking machines and signs and performs related duties as assigned.

Qualifications:

Education and/or

Experience:

Must be 18 years old or older with a high school diploma or equivalent and six months of high-volume public-facing customer service experience.

License/Certificate:
Must possess and maintain a valid class C driver’s license and have a good driving record. Must be able to complete the PCC driver safety course.

Responsibilities:

Enforces parking policies, rules, and regulations outdoors.

Issues citations for parking violations.

Immobilizes vehicles in accordance with department policy and supervisory direction.

Documents and reports any observed parking lot safety hazards or areas in need of repair.

Informs students, staff, and the public about parking rules and regulations. Directs policy or appeal questions to the supervisor or office staff.

Skills/Abilities:

Interpret, apply, explain, and enforce parking rules and regulations to staff, students, and members of the public.

Exercise sound judgment within established guidelines and supervisory direction.

Respond tactfully, clearly, concisely, and appropriately to inquiries related to area of responsibility.

Perform the required duties in an accurate and timely manner.

As an AA/EEO institution, PCC continues to promote staff diversity. Minorities, women and individuals with disabilities are encouraged to apply. Reasonable accommodations will be considered in compliance with the ADA.Clearly, accurately, and in a professional manner communicate department rules with staff, students, and members of the public, including hostile and irate parkers.

Work within deadlines and amid constant interruptions.

Follow oral and written instructions.

Communicate effectively both orally and in writing.

Effectively operate Android smartphones and desktop computers.

Lift, carry, and guide up to 30 pounds safely.

Work independently in the absence of supervision.

Knowledge of:

Modern office procedures, methods, and equipment including computers.

Customer service techniques, practices, and principles.

English usage, spelling, grammar, and punctuation.

Basic proficiency using Android phones.

Physical Demands and Working Environment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:

Must be willing to work evenings, weekend shifts, and as needed on an emergency basis. Must be willing to work out of doors in all weather conditions.

Physical:

Primary functions require sufficient physical ability and mobility to work in the outdoors; to stand and walk for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to operate equipment requiring repetitive hand movement and fine coordination including use of an Android phone; and to verbally communicate to exchange information.

Vision:

See in the normal visual range with or without correction.

Hearing:

Hear in the normal audio range with or without correction.

Casual Employment at PCCCasual Employment Categories Clerical/Administrative Support Employee can work up to 599 hours in a fiscal year Service Assistant/Maintenance Employee can work up to 599 hours in a fiscal year Skilled Craft…