Case Manager - KSA Bilingual Somali

Somali Bilingual Case Manager 2

Are you passionate about helping others experience personal growth and development? Do you have an understanding of the needs of older adults and individuals with disabilities? If so, we invite you to apply!

Multnomah County Department of County Human Services (DCHS), Aging, Disability and Veteran Services (ADVSD) is excited to announce we are currently seeking an experienced individual to provide services as a Somali bilingual Case Manager 2. As a Case Manager 2 you will work to maintain the health and welfare of older adults, and people with disabilities by arranging and monitoring long-term care services, as well as authorizing Medicaid, and Supplemental Nutrition Assistance Program (SNAP) benefits.

Key responsibilities

• Planning for and monitoring long-term services & supports (LTSS).
• Developing a comprehensive client-directed, outcome-based plan of care built on the client's needs assessment and in conjunction with the client and/or the client's representatives.
• Arrange for the provision of care in a variety of care settings and payment to care providers.
• Monitor the client's needs, risk status, and condition through home visits, telephone contact, and contact with care providers, contract registered nurses, and other collateral contacts.

Knowledge

Skills and Abilities

(KSA):
This position requires an advanced level in Somali (speak, read, write). Language testing is required.

Bilingual pay:
This position receives an additional 4% premium on all hours worked, because of the fluency in Somali language.

The eligible list created from this recruitment may be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department.

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Associate's degree in behavioral science, social science, or a closely related field or equivalent practical experience
• Three (3) years of case management work experience, working within the social or human services field.
• Must have a valid driver license by time of hire
• Must pass a criminal background check through the State of Oregon
• Must pass language proficiency test at an advanced level (speak, read, write)

Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills as we may consider some or all of the following when identifying the most qualified candidates.

• Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals and skill to provide courteous customer service
• Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision making skills
• Ability to interpret/apply complex federal, state, and local laws, rules, regulations, policies and procedures related to program scope and operations
• Skill to research and analyze a variety of information and data; make recommendations based on research findings; prepare and write reports and documents; and present information
• Skill to perform general and/or risk/danger assessments, determine appropriate needs, create service plans, and utilize crisis intervention techniques as needed.
• Knowledge of case management methods, principles, techniques, and resources (including information/referral, assessment, interviewing, patient/client advocacy, risk intervention, resource utilization)
• Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, referral centers, community residential resources, and crisis/emergency resources
• Ability to learn and…