Case Manager - KSA Bilingual Somali

Overview

Multnomah County Department of County Human Services (DCHS), Aging, Disability and Veteran Services (ADVSD) seeks an experienced Somali bilingual Case Manager 2. The role maintains the health and welfare of older adults and people with disabilities, arranging and monitoring long‑term care services, and authorizing Medicaid and SNAP benefits.

• Plan and monitor long‑term services & supports (LTSS).
• Develop comprehensive client‑directed, outcome‑based care plans based on client needs assessment and in collaboration with clients or their representatives.
• Arrange provision of care in a variety of settings and pay care providers.
• Monitor client needs, risk status, and condition through home visits, telephone contact, and collaboration with care providers, registered nurses, and other collateral contacts.

• Associate's degree in behavioral science, social science, or a closely related field or equivalent practical experience.
• Three (3) years of case management work experience in social or human services.
• Valid driver’s license at time of hire.
• Pass a criminal background check through the State of Oregon.
• Pass language proficiency test at an advanced level (speak, read, write) in Somali.

• Ability to understand and demonstrate sensitivity to diverse cultures and individuals.
• Organizational skills to prioritize work, meet deadlines, and work independently or as part of a team.
• Strong verbal and written communication and decision‑making skills.
• Ability to interpret and apply complex federal, state, and local laws, regulations, policies, and procedures related to program scope and operations.
• Research and analytical skills to make recommendations based on findings and prepare reports.
• Risk/danger assessment skills, crisis intervention techniques, and service planning.
• Knowledge of case management methods, principles, techniques, and resources.
• Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, referral centers, community residential resources, and crisis/emergency resources.
• Ability to navigate multiple complex databases for documentation.

Bilingual pay: an additional 4% premium on all hours worked due to fluency in Somali.

Type:
Union‑represented full‑time position (eligible for overtime). Core business hours Monday–Friday, 8:00AM–5:00PM.

Location:

11982 NE Glisan St, Portland, OR 97220 (Mid County Branch).

Multnomah County is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information, or any other legally protected characteristic.

Qualifying veterans may apply for veterans’ preference. Please review the Veterans’ Preference page for details.

Multnomah County provides reasonable accommodation to individuals whose disability prevents them from completing an application or participating in the recruitment process. Contact the recruiter for assistance.

Recruiter:
Crystal Swain

Phone:

Email: crystal.swain

July 28, 2026