Eligibility Worker; Public Benefits Specialist – Spanish​/English bilingual

Job Posting Information

Initial Posting Date: 07/22/2026 Final date to receive applications: 07/29/2026 Agency:
Department of Human Services Salary Range: $4,519 - $5,988 Position Type:
Employee

Position Title:

Eligibility Worker (Public Benefits Specialist) - Spanish/English bilingual required

Nos enorgullece ser un empleador que ofrece igualdad de oportunidades.

Estamos trabajando de manera activa para crear una agencia equitativa junto a Equity North Star como guía y continuar nuestra visión de ser una agencia sin racismo, discriminación ni sesgo.

Creemos que los equipos en los que todos pueden mostrarse de manera auténtica son fundamentales para crear una fuerza laboral próspera que pueda brindarle un mejor servicio a la comunidad.

Invitamos a los miembros de grupos raciales o étnicos históricamente subrepresentados, mujeres, personas con discapacidades, veteranos, miembros de la comunidad LGBTQIA2S+ y otras personas a presentar una solicitud. We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias.

We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply

Opportunity awaits! Our Oregon Department of Human Services (ODHS) Oregon Eligibility Partnership (OEP) Portland Alberta team is seeking a talented individual who has experience interviewing applicants to determine eligibility for programs and services through a trauma informed lens.

• Interview applicants in-person and by phone to gather and assess information for benefits we administer, such as Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), and various Medicaid (Health insurance) programs.
• Perform eligibility determinations, redeterminations, and periodic reviews.
• Assist customers in-person and over the phone who are receiving or applying for benefits.
• Communicate eligibility decisions to applicants.
• Provide person-centered services with a trauma-informed approach to identify needs.
• Be responsible for accurate and timely eligibility determinations.
• Create a work environment where everyone feels welcomed, appreciated and valued.
• Participate in professional development opportunities and ongoing education of cultural awareness.

• One (1) year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR Two (2) years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR An associate degree in a Behavioral Science, Social Science or a closely related field AND six (6) months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
  
  OR An equivalent combination of education, training, and experience relative to the class concept.

• Experience working in a social/human services setting interviewing customers over the phone and/or in person.
• Experience accurately applying complex rules and policies to various types of cases or circumstances.
• Experience serving a high volume of diverse customers in a trauma informed and culturally responsive manner.
• Experience developing collaborative relationships with colleagues that foster trust, inclusivity, and respect.
• Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.

Attention all candidates – a cover letter is required! Your resume (optional) and cover letter (required) may be uploaded in the Resume/CV field on the online application. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if…