HRSN Outreach & Engagement Specialist (thru Sept. 2027

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Full Time Hourly Portland, OR, US

3 days ago Requisition

Salary Range: $23.19 To $27.53 Hourly

What is the position? Health-Related Social Needs (HRSN) Outreach & Engagement Specialist– Limited Duration through September 2027

Full-time or part-time? Full-time, 40 hrs./wk., generally Monday-Friday, 8am-5pm

What’s the pay? $23.19-$27.53/hr., dependent on experience

Where will I be working? This position is 100% on-site, whether at our main Gateway office or ORJF properties throughout East Portland

Do you offer benefits? We have a generous benefits package – see below for details

What’s the position all about?

The Outreach & Engagement (O&E) Specialist partners with households living in Our Just Future properties to help prevent homelessness and promote long-term housing stability. Using a trauma-informed, strengths-based, and participant-centered approach, this position identifies households at risk of housing instability, connects them to resources, and guides them through the Health-Related Social Needs (HRSN) program and other available supports.

Working closely with residents, Property Management, the Resident Services Team, Prevention Specialists, Care Oregon, and other community partners, the O&E Specialist helps eligible Oregon Health Plan (OHP) members access HRSN-funded rent and utility assistance through the federal Medicaid Waiver. This position combines outreach, participant engagement, eligibility determination, resource navigation, and cross-departmental collaboration to reduce housing barriers and support successful tenancy.

What will I be expected to do?

• Conduct comprehensive eligibility screenings and strengths-based assessments to determine participant eligibility for Health-Related Social Needs (HRSN) services and identify barriers, goals, and opportunities that support long-term housing stability.
• Partner with participants to develop individualized housing stabilization plans and provide ongoing advocacy, coaching, and support using Assertive Engagement, Trauma-Informed Care, and other participant-centered practices that empower households to achieve their self-identified goals.
• Coordinate with the Prevention Specialist, Property Management, Care Oregon, and other internal and external partners to maximize available HRSN resources, negotiate payment plans or other housing stabilization solutions, and address barriers that place households at risk of housing loss.
• Educate participants on landlord-tenant rights and responsibilities, assist with resolving lease violations and tenancy concerns, and advocate with landlords, property management, and service providers to promote successful housing retention.
• Provide crisis intervention, problem-solving, transition planning, and referrals to community resources that address participants' housing, behavioral health, financial, legal, and other stabilization needs.
• Navigate complex HRSN eligibility requirements, Oregon Administrative Rules, housing systems, and healthcare funding guidelines while remaining current on program changes and community resources.
• Utilize Unite Us, Health Trio, and other agency systems to submit applications, coordinate services, document billable activities, track service delivery, and maintain accurate participant records and files in compliance with agency, healthcare, and funding requirements.
• Review rent ledgers, delinquency reports, lease violations, and other financial documentation to identify households at risk of eviction and develop effective intervention strategies.
• Perform other duties as assigned.

What can I bring to the table?

We recognize that people gain skills through many different paths. Candidates who meet most of the qualifications are encouraged to apply.

• Any combination of education and work experience in a social services setting with case management totaling two years or a bachelor's degree in social services/social sciences field with at least six (6) months of case management experience.
• Exper…