Career Coach

Responsibilities

• Outreach to and recruitment of low-income youth facing barriers to career development.
• Connect with employers, navigate paid work experiences for the youth that are interested in gaining work experience.
• Facilitate participation in the career exploration process to develop and successfully engage in a dynamic career plan.
• Manage a caseload of 30-40 youth.
• Provide academic help to the youth that are pursuing secondary and post-secondary education.
• Provide individualized career coaching to help participants explore training options, build employability, and develop life skills.
• Attain and apply expert knowledge of available training in various career fields.
• With assistance from the Program Coordinator, learn and apply rules and criteria of client eligibility, allowable services and expenditures, and program outcome expectations.
• Manage participant support services; follow program fiscal procedures.
• Engage participants in job readiness activities that will address cultural and linguistic barriers to employment.
• Assist participants with job search activities.
• Develop a system to plan, monitor and document programs and participate in activities.
• Link clients to community resources.
• Complete data entry and case notes in a data management system in an accurate and timely fashion; keep confidential files.
• Attend regular training provided by IRCO and funding agencies.
• Learn and apply complex program rules and policies.
• Coordinate with the Workforce team to deliver excellent client support and strong program performance.
• Provide resource information for tutoring during occupational training or volunteer management as necessary.
• Transport clients to and from group volunteering activities, work, and training site visits.

• Must possess a valid driver’s license and verification of current auto‑insurance and have full use of an automobile during work hours.
• Associate degree or equivalent combination of training and experience
• Minimum 2 years of work experience
• Proficiency in Microsoft Office:
  Word, Excel, PowerPoint, Outlook
• Ability to learn and access Work Source services and the ability to learn and maintain data entry using I‑Trac software.
• Strong analytical, problem‑solving skills
• Strong interpersonal skills
• Communicate effectively in a professional manner verbally and in writing

Demonstrates expertise in outreach and recruitment of low-income youth, providing individualized career coaching and support services while managing a caseload effectively. Proficient in data management and maintaining compliance with program rules and policies.

• I‑Trac Software
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Outlook