Community Health Outreach Worker

Central City Concern's Warm Welcome Program conducts direct street outreach to people experiencing homelessness. As a part of the multi-disciplinary Warm Welcome team, this Community Health Outreach Worker (CHOW) engages directly with people experiencing homelessness to facilitate engagement with healthcare, shelter resources, transitional and permanent housing, and other social services. CHOWs help people take the next step in the care continuum by assessing people's needs in the field, identifying programs, resources, and services that will best meet those needs, and removing obstacles to accessing those programs, resources, and services.

Goals include helping people experiencing homelessness enter shelter and TASS (SRV) sites; develop trusting relationships with their medical or behavioral health providers; and access food and material resources.

Schedule:

Monday - Friday, 8:00am - 4:30pm (Saturday & Sunday Off)

Location:

Golden West (707 NW Everett St. Portland, OR 97209)

Compensation: $26.30 - $34.90/hr

* Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity. External candidates:
Offer max is $30.52/hr per our Union contract.

AFSCME Union

This role is a Union Represented position through;
American Federation of State, County, and Municipal Employees (AFSCME). You can find more information about your

representation here (Use the "Apply for this Job" box below)..org

This position could be subject to Recall Rights:
This applies to employees who were previously laid off from a CCC union-represented position. The previous employee may have recall rights to be considered for rehire before internal or external candidates are considered.

Seniority Bid Window Opens: 7/17/2026

Seniority Bid Window Closes: 7/27/2026

Minimum Qualifications:

* High school diploma or GED required.

* 1 year of experience including work in human services, community health, social services, volunteer work, and internships.

* Education and experience sufficient to succeed, carry out responsibilities, and demonstrate the skills and abilities as described above with experience working in community social service or healthcare environment.

* Must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy.  Must pass an initial driver training within 60 days of being an approved driver and continued recertification training.  Must have excellent reading and comprehension skills.

* Must have CPR certification prior to start.

* Must understand the causes of homelessness and poverty, the medical and psychosocial sequelae of homelessness and the systems and processes used to help complex and medically vulnerable patients secure and maintain stable housing, healthcare and other social services.

* Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess, or use a controlled substance or alcohol.

* Will be required to carry an agency cell phone for work use. Cell phone will be provided.

* Physical ability to bend, stoop, kneel, squat, twist, reach, pull and occasionally lift up to 50 lbs.

* Must pass a pre-employment drug screen, TB Test, and DHS background check.

* Must adhere to agency's non-discrimination policies.

* Ability to effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles and sexual orientations and treat individuals with respect and dignity.

Essential Duties and Responsibilities:

* Work with Warm Welcome Street Outreach team members to identify and engage with people experiencing unsheltered homelessness in areas of East Portland.

* Provide direct outreach activities to link participants with services requested, including available healthcare and shelter services.

* Maintain a prioritized list of participants with whom we are working to establish connections to services.

* Maintain…