Temporary Bilingual Spanish Case Manager Senior

Pay Range: $34.82 - $42.83 Hourly

Department:
Department of County Human Services (DCHS)

Job Type: Temporary

No Benefits Exemption Status:
United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):
August
13,2026

• A. Advanced Intake-Assessment, Action Planning & Workload Management

  Assess individuals' and families' needs across diverse settings, including phone calls, in‑person office visits, court appearances, home visits, and virtual platforms. Provide prompt, intensive response to highly vulnerable clients in crisis, working cases efficiently and independently to meet productivity expectations and prevent case backlogs. Work collaboratively with clients to develop, implement, and monitor comprehensive, client-centered, and trauma‑informed action plans. Navigate complex resources and directly assist individuals and families in accessing housing/rental assistance, SNAP, WIC, energy, employment, behavioral health counseling, healthcare, and basic needs (clothing, furniture).

• B. Payment Processing, Record Keeping & Program Administration

  Obtain and review complex documentation submitted by landlords and clients; perform advanced financial calculations to determine program eligibility. Prepare, review, and submit accurate requests for payment while actively monitoring short‑term services and financial supports. Manage the operational budget for specific grant‑funded housing and economic programs, tracking fund utilization for state and local stakeholders. Maintain accurate, timely data entry and meticulous electronic client files (e.g., HMIS) in strict compliance with all local, state, and federal grant requirements.

• C. Stakeholder Collaboration & Community Advocacy

  Serve as the primary program liaison with external government agencies, housing authorities, landlords, and community partners. Advocate for systemic resources and equitable policies on behalf of clients, ensuring smooth and accessible referral pathways. Represent Bienestar de la Familia in stakeholder meetings, task forces, and community coalitions.

• D. Skill Development, Professionalism & Mentorship

  Maintain expert-level knowledge of all policies, procedures, and state eligibility guidelines for programs administered  as a subject matter expert and peer mentor for Case Manager 1 and 2 staff, guiding them through complex casework, financial calculations, and best practices in trauma‑informed de‑scalation. Observe strict client confidentiality in adherence to program, agency, and HIPAA regulations. Promote a culture of respect, inclusiveness, and ethical practice while actively collaborating across various teams, units, and special projects.

• Initial review of minimum qualifications
• An evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates through phone screen and/or interview(s)
• Background and reference checks

Type of Position:
This hourly union‑represented position is eligible for overtime pay. Pay Equity:
The county regularly reviews pay equity for our workforce. When setting pay we consider applicants’ education, experience, seniority, training, and tenure in relation to other employees performing a similar level of work.

Hybrid Telework:
This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time.

All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

Work Location:

This position works onsite at the Baltazar Ortiz Community Center located on 6736 NE Killingsworth St., Portland OR 97218.

Serving the Public, Even During Disasters:
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for…