Coordinated Access Advocate $22.43+ DOE

Job Location:

Portland Metro Area - Portland, OR 97214

Salary Range: $22.43 - $30.27

Since 1896, Volunteers of America Oregon has been dedicated to meeting the needs of our community. Through our innovative programs in behavioral health, addiction treatment, reentry services, and support for children and families, we deliver life‑changing services that promote safety, healing, and empowerment.

At VOA Oregon, each staff member is part of a compassionate, mission-driven team working collaboratively to create lasting, meaningful, positive change. Every role contributes to the clients we serve and the mission we advance together. This work matters.

Benefits vary based on employment classification. Employees hired into a full-time position are eligible for the benefits outlined below, subject to plan terms and eligibility requirements.

• Health & Insurance Coverage:
  Medical insurance options with employer-paid premiums covering 71%–89% of employee-only coverage, with employee costs starting at $66.23 per paycheck;
  Optional dental and vision coverage at employee cost.
• Life & Disability Protection:
  Employer-provided life insurance, along with short- and long-term disability coverage.
• Retirement & Financial Security: 403(b) retirement plan with an automatic 5.5% employer contribution after 18 months of employment, regardless of employee contribution.
• Paid Time Off & Work-Life Balance: A generous paid time off (PTO) plan, with accruals of 15 days in the first year, 23 days in the second year, and 26 days in the third year.
• Sick Leave: 80 hours of frontloaded sick time (prorated in the first year), resetting annually on January 1.
• Holidays and Personal Days: 10 paid holidays each year, plus 3 personal holidays (prorated in the first year) to allow employees time off for important holidays, events, or milestones.
• Student Loan Forgiveness:
  As a 501(c)(3) nonprofit, VOA Oregon is a qualified employer for the Public Service Loan Forgiveness (PSLF) program, which may help reduce or eliminate federal student loan debt for employees who meet eligibility requirements.
• Additional
  
  Employee Benefits:
  
  Flexible spending accounts, employee assistance program (EAP), and access to other voluntary benefits and employee discounts.

Position Close Date:
September 1st, 2026

The Coordinated Access Advocate works across all of Home Free’s programs to provide direct service and support to survivors needing domestic and/or sexual violence shelter or housing interventions. This includes completing Safety and Stabilization Assessment (SSA) pre-screens and assessments, carrying a small case load, and supporting survivors with short-term case management, systems navigation, and access to shelter or housing options. This position takes a lead role in ensuring culturally appropriate, responsive, and accessible services across the program and supports internal advocates through co-advocacy.

• Provides survivor-centered and family-centered confidential advocacy through crisis intervention, safety planning, and emotional support to promote survivor well‑being and autonomy in alignment with trauma-informed and voluntary service principles.
• Supports survivors through legal processes by explaining procedures in accessible terms and preparing them for legal proceedings.
• Conducts comprehensive needs assessments to identify survivor goals, risks, and strengths, and develops individualized plans that enhance safety, stabilization, and connection to appropriate supports.
• Offers long‑term support to help survivors build toward self‑sufficiency and self‑advocacy.
• Offers systems navigation and resource referrals to internal and external services, such as housing, legal, healthcare, culturally specific organizations, and economic empowerment resources, as well as information concerning survivor rights, protective orders, court processes (including online filing platforms), and other civil and criminal justice resources.
• Engages in trauma‑informed case management that includes short and long‑term support, tracking progress, and adapting plans to evolving survivors' needs to ensure continuity and quality of care.
• Bridges…