Supportive Case Manager

POSITION DESCRIPTION Position:
Supportive Housing Case Manager Supervisor:
Supportive Housing Program Manager

Location:

Macadam Office (5520 S Macadam Ave.Portland, OR 97239)

Hours:

Monday-Friday 8am-4pm/9:00am-5:00pmWage: $29.00 hourly - Eligible for Language Differential Classification:
Non-Exempt, Union Represented, Full-Time, Benefit Eligible GENERAL RESPONSIBILITIES Supportive Housing Case Managers provide services to support newly housed individuals to stabilize and thrive in Permanent Supportive Housing. This position emphasizes outreach-based services with a focus on individualized support, harm reduction, and connection to community. The right person for this role is highly engaging, creative, has knowledge of community resources, has strong boundaries, and a commitment to helping vulnerable people succeed in housing.

SPECIFIC RESPONSIBILITIES
1. Provide outreach-based support to people in Transition Projects Permanent Supportive Housing grants to support housing stability and connection to community supports.
2. Collaborate with participants to assess service needs including medical, mental health, substance use, income development, tenant education, socialization, and basic needs.
3. Identify and coordinate connection to needed community providers.
4. Meet with participants as needed to provide and coordinate delivery of services.
5. Coordinate with landlords and property owners to mitigate tenant issues and advocate for participant needs.
6. Coordinate with agency programs and administration to provide consistent quality and comprehensive services to participants.
7. Develop and maintain relations with community resources to promote access and services for PSH participants.
8. Attend staff meetings, case management meetings and partner meetings as assigned.
9. Maintain accurate, updated, and comprehensive participant files.
10. Maintain accurate and updated documentation of services in HMIS.
11. Adhere to allocated budgetary guidelines.
12. Provide monthly Case Management Reports as requested.
13. Other duties as assigned.

PERFORMANCE REQUIREMENTS Each Transition Projects employee must:

Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.

Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.

Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.

Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.

Attend agency and program staff meetings.

PHYSICAL/MENTAL REQUIREMENTS The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.
1. Hearing and vision adequate for interaction with participants, interaction with staff and interaction with the general public.
2. Hearing adequate for telephone work. Vision adequate for close work.
3. Hand and finger dexterity adequate to operate standard office equipment.
4. Ability to walk, bend, stand, sit, reach, stoop, pull, squat, and climb stairs.
5. Sitting at a desk completing paperwork and working on a computer for lengthy periods.
6. Mobility to allow responsive traveling to participant residences located around the metro area.
7. Ability to perform CPR for fifteen minutes continuously.

WORKING CONDITIONS / SAFETY CONSIDERATIONS Work environments may include exposure to animals/pets across various program sites.

This position may have exposure to blood borne pathogens or other…