Veteran Services Housing Navigator

POSITION DESCRIPTION Position:
Veteran Services Housing Navigator Supervisor:
Veteran Services Program Manager

Location:

Mt. Scott Office (7916 SE Foster Rd Portland, OR)

Hours:

Monday – Friday; 9:00am-5:00pm, some weekend and evening work required

Wage: $29.00 hourly

Eligible for 5% Language Differential, if applicable

Classification:
Non-Exempt, Union Represented, Full-Time, Benefit Eligible GENERAL RESPONSIBILITIES The Veteran Services Housing Navigator works collaboratively with the VA’s HUD-VASH teams and Transition Projects’ Supportive Services for Veteran Families (SSVF) team to assist veterans experiencing homelessness or at imminent risk of homelessness. This position supports participants from screening through permanent housing placement and provides continued support until a HUD-VASH case manager assumes responsibility for ongoing case management.

Responsibilities include coordinating housing services, assisting participants in securing housing, and maintaining relationships with landlords and community partners.

SPECIFIC RESPONSIBILITIES Conduct outreach, assess, and engage veterans experiencing homelessness or at imminent risk of homelessness to determine eligibility for services.

Identify, locate, and coordinate delivery of services for participants.

Provide services through home visits, office appointments, and visits in the community.

Coordinate outreach and service delivery with VA Medical Center staff and HUD-VASH partners.

Conduct housing consultations with program participants and assist in the development of housing stability plans with participants.

Provide education, guidance, and resources to program participants to support their housing search and retention.

Develop and maintain housing databases to support participants’ housing searches and placement.

Coordinate directly with local housing authorities and participants to complete and submit HUD-VASH applications.

Coordinate the placement of program participants into housing and work cooperatively with the housing inspector to ensure that all units pass inspection.

Serve as the primary point of contact for participants following housing placement and conduct monthly check-ins until a HUD-VASH case manager assumes responsibility for ongoing case management.

Maintain accurate, updated, and comprehensive participant files.

Maintain accurate and updated documentation of services in the Homeless Management Information System (HMIS).Conduct informational meetings with landlords, property management companies, and community partners, and develop and maintain these relationships to expand permanent housing opportunities for veterans.

Stay informed about best practices and emerging trends in homeless services, affordable housing, and permanent housing.

Educate staff and program participants of landlord retention, landlord/tenant rights and responsibilities, and housing development/operating models relevant to homeless services.

Maintain participant confidentiality and perform job responsibilities in accordance with the rules and regulations of Transition Projects, the Department of Veterans Affairs, SSVF, VA Medical Center, and HUD-VASH.Provide written program participant success stories and board report materials to the supervisor.

Attend all required meetings with SSVF, VA Medical Center, HUD-VASH, and community partners.

Perform all other duties as assigned.

PERFORMANCE RESPONSIBILITIES:

Each Transition Projects employee must:

Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.

Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.

Demonstrate effective communication skills by conveying necessary…