Delivery & Fulfillment Associate

At Jacobsen Salt Co. we craft top-shelf cooking ingredients, re-envision classic products and recipes, and provide unforgettable culinary experiences every day. Founded in 2011 as the first saltworks in the Pacific Northwest since the 1800s, we have grown from a local, small business to a nationally recognized brand as America’s leading salt maker and purveyor of quality pantry staples.

Jacobsen Salt Co. seeks a full-time, non-exempt (estimated 40 hours/week) Delivery & Fulfillment Associate to support our operations and enhance our team. This position is responsible for contributing to all shipments and local deliveries from the company’s primary fulfillment site. The Delivery & Fulfillment Associate role requires an organized, detail-oriented teammate with a collaborative, outgoing personality.

• Pick and pack product orders, and prepare respective documentation for shipments and deliveries
• Adhere to order accuracy standards and ensure high quality condition of shipments and deliveries
• Deliver orders in company van(s) and box truck with liftgate to customer accounts
• Drive biweekly goods transport between Portland HQ and Netarts salt making facility
• Understand daily and weekly fulfillment deliverables, and strive to meet all deadlines and goals
• Ensure timely pickup of raw materials from company suppliers
• Ensure vehicle cleanliness, and uphold responsible driver safety guidelines while operating van(s) and box truck with liftgate; includes attending occasional vehicle service and maintenance appointments
• Contribute to wholesale and e-commerce order processing efforts; fulfill Will Call orders as needed
• Contribute to customer service and communication; this role will have some regular in-person interaction with customers
• Communicate promptly, thoroughly, constructively, and consistently with both direct supervisor and all co-workers
• Contribute to receiving, inventory control, and production efforts as needed
• Maintain delivery and pick up receipts until handed off to the appropriate department for filing
• Rigorously uphold company, state, and federal quality control and food safety standards and requirements
• Regularly and thoroughly clean equipment and work spaces
• Perform other duties as assigned

• A high school graduate (or has a commensurate degree or certifications), who is at least 18 years old, with access to reliable transportation, a current valid driver’s license and a strong driving record
• An energetic, enthusiastic and collaborative team player; comfortable working both independently and under direct supervision
• Trustworthy, with a strong work ethic and high moral standards
• Detail-oriented with keen organizational and observational skills
• Able to perform basic mathematical functions, including addition, subtraction, multiplication, and division
• Comfortable completing intermediate tasks on a computer, including navigating word processing, spreadsheets and email; experience with Shopify, Ship Station, and Quickbooks is preferred
• Comfortable with basic hand tool use, some machine setup and equipment operation
• Forklift certification is preferred; JSC has an in-house trainer for company certification
• Able to read, understand and communicate operational and safety information in English
• Able to work in an environment when food allergens may be present
• Someone with previous experience working in fulfillment, either in shipping, delivery, or preferably both
• A champion of Jacobsen’s ideals of integrity and inclusivity, both in the workplace and in the community

*** Following a conditional offer of employment, a motor vehicle record check will be conducted on all final candidates, as safely operating a company van is an essential function of this role.

• Able to both stand and sit for several hours at a time (position requires walking or standing for long periods, up to 90% of the shift; coast transports require sitting continuously for up to three-hour stretches)
• Able to climb ladders and stairs, squat, kneel, reach overhead and walk on uneven surfaces
• Position requires the ability to work in a variable temperature,…