Transfer Specialist

Job Responsibilities

• Safely drives company owned professional vehicles to perform the “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain‑of‑custody, paperwork, and deceased identification.
• Cooperates with first responders, a coroner, hospital staff, or senior living facility and accommodates their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members, exhibiting sensitivity to the environment and minimizing conversation.
• Follows company procedures when transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Washes, vacuums, and cleans vehicles to ensure they are presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and transfer supplies in vehicles, including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

• Education:
  
  High School Diploma or equivalent.
• Licenses:
  Current state/province issued driver’s license with an acceptable driving record.
• Experience:
  
  At least one (1) year of work experience as a courier or driver with direct customer interaction strongly preferred.
• Knowledge, Skills and Abilities:
  
  Ability to work a schedule supporting business needs, including weekends and nights; ability to work on‑call weekends, nights, and holidays rotation; ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds; ability to drive in hazardous, heavy traffic, and adverse weather conditions; basic computer skills.

Work Environment:
Indoors and/or outdoors during all seasons and weather conditions; local and/or multiple location traveling required.

Dress Code:
Comply with Field dress code policy. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

Postures:
Frequent, continuous periods of time standing, up to 6 hours per day; climbing stairs to access buildings frequently.

Physical Demands:
Manual dexterity required for paperwork, calculator, computers and phone usage. Lifting, pushing, pulling up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.

Work Hours:

Working beyond “standard” hours as the need arises; local travel up to 100% using company vehicle.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.