Ground Ramp Agent

Overview

Do you enjoy working outdoors in a fast‑paced, safety‑obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services.

• Guide inbound and outbound airplanes to and from the gate.
• Transport, lift, load, unload, sort, and transfer passenger baggage, cargo, and mail material to and from aircraft bins, belt loaders, or baggage carts in a safe manner.
• Safeguard customer baggage, air cargo, and airmail from weather, loss, theft, damage, and/or destruction.
• Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
• Operate heavy equipment such as pushback equipment and maintain visual contact with wing walkers to ensure the equipment is free of danger.
• Operate or drive motorized equipment—including belt loaders, air start units, lift trucks, push‑back tugs, bag carts, lavatory carts, and deicers; or manually push and pull push carts and containers.
• Move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
• Receive and record customer baggage, air freight, mail, and company materials as required.
• Pick up, deliver, and transport cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other vital passenger property, and prepare records as required.
• Complete paperwork and forms relating to work assignments, and enter data into the company’s information system as required.
• Follow company procedures and protocols to operate safely and responsibly.
• Complete all training required by the company, airport governing authority, or customer.
• Be on time, prepared, and safe.
• Work flexible hours, including nights, weekends, and holidays.

• Lift, carry, push, pull, and move items weighing 70 pounds (32kg) or more on a regular basis.
• Repetitively lift items weighing 40–50 pounds on raised surfaces.
• Carry heavy items up and down narrow jetway stairs.
• Walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
• Work in cramped or high places.
• Be alert to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
• Work outside in all types of weather, around jet and machinery noises.

• Good communication skills: verbal and radio communication with flight crew, gate agents, and ground crew.
• Basic math skills for weight and balance calculations.
• Computer skills: use computer systems to track cargo and baggage.
• Problem‑solving skills to troubleshoot issues during loading and unloading.
• Time‑management skills to complete tasks efficiently in a fast‑paced environment.

• At least 18 years old and possess a high school diploma, GED, or equivalent work experience.
• Valid driver’s license with a clean driving record.
• For U.S. locations: authorized to work in the United States per the Immigration Reform Act of 1986.
• For Canadian locations: authorized to work in Canada per the Immigration and Refugee Protection Act (IRPA) of 2001.
• Complete ramp and SIDA training to obtain airport authority identification security.
• If required, secure a Customs Seal through the responsible governing agency.
• Preferred: one or more years of relevant experience.

• Comprehensive benefit package: paid vacation, medical/dental/vision for full‑time qualified employees, and medical coverage for part‑time employees.
• Free uniforms and on‑the‑job training.
• Company‑matched 401(k) program.
• Company‑paid employee assistance program.
• Voluntary life insurance.
• Travel discounts on car rentals, hotels, and cruises.

The successful AGI team member brings their “A” game every day with energy, enthusiasm, respect for their team, and the highest regard for safety.

Salary: $21.00 per hour.

Alliance Ground International is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal‑opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.