Ground​/Ramp Service Agent

Company

Horizon Air

The Team

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role

Summary

The Ground Service Agent works in a fast‑paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

Key Duties

• Load and offload luggage and cargo, transporting to various airport locations.
• Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.
• Marshals and pushes back aircraft.
• Prepare weight and balance forms and ensure load integrity by inputting accurate commodity codes and weights into a data entry system.
• Service aircraft as necessary to include lavatory, potable water, aircraft grooming, de‑icing and security searches.
• Operate and/or drive multiple types of equipment, such as belt‑loaders, tugs, air‑start units, bag carts, lavatory carts and deice trucks.
• Execute aircraft tow operations if required.
• Perform other duties as assigned.

Job‑Specific Experience, Education & Skills

Required

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast‑paced environment.
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Ability to consistently lift 50 pounds.
• Must be able to stand for long periods of time.
• Must be able to bend, stoop, squat, reach and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Ability to participate in paid training that may require overnight travel.
• Ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Job‑Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Starting Rate

USD $19.10/Hr.

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand‑by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well‑being programs including medical, dental and vision benefits
• Generous 401(k) match program
• Annual bonus plans
• Generous holiday and paid time off

Airport SIDA Badge Requirements

Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Employees who do not qualify for a SIDA badge or whose badge is pulled from them will be terminated.

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

Government Contractor & Department of Transportation (Use the "Apply for this Job" box below). Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post‑offer and/or pre‑employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety‑sensitive position.

FLSA

Status

Non‑Exempt

Employment Type

Part‑Time

Regular/Temporary

Regular

Requisition Type

Frontline

Location

Portland, OR - Airport

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