Operations Manager I

Nautilus International Holding Corporation provides business administration and management services to its subsidiary marine transportation companies that have been serving the maritime community for over a century. Our mission is to consistently deliver safe, efficient, innovative and environmentally responsible maritime operational solutions for our customers.

The Operations Manager I provides day-to-day operational leadership for vessel and rail operations at the PBT‑5 terminal. Reporting to the Director of Operations, this role directs union labor to ensure safe, efficient, and compliant cargo-handling operations while exercising independent judgment and discretion. The Operations Manager I partners closely with Metro Ports, customers, and external stakeholders to execute operational plans that support service commitments and business objectives.

• Directs and supervises cargo‑handling operations on a shift‑by‑shift basis, including labor allocations, manpower assignments, and hiring needs for vessel and rail operations.
• Exercises independent judgment and discretion to manage daily work assignments for ILWU labor, holding employees accountable and taking immediate corrective action for non‑compliance.
• Coordinates vessel and rail operations to ensure timely, cost‑effective loading and unloading without compromising service quality or customer requirements.
• Monitors, enters, reviews, and approves operational documentation, including vessel, rail, and payroll records, ensuring accuracy and completion by the end of each shift.
• Interfaces and communicates with customers, agents, rail companies, PMA, Local ILWU representatives, and pilots’ associations to support effective operational execution.
• Ensures strict compliance with customer cargo handling and cleaning procedures, including requirements related to cargo changes, cargo types, and destinations.
• Promotes safety awareness and ensures compliance with environmental, safety, and health policies by initiating immediate corrective action and completing injury and incident reports as required.
• Maintains working knowledge of applicable labor agreements, including PCLCD and PCMSC, and remains aware of labor relations issues to effectively manage organized labor.
• Prepares and completes accurate shift reports, cargo‑handling notes, and required records, routing documentation appropriately by the end of each shift.
• Establishes and implements operating priorities, procedures, practices, and goals to meet organizational objectives, continuously evaluating operations for improvement.
• Proactively and reactively engages with customers, ship’s crew, agents, port staff, and governmental agencies regarding the most effective methods of operation.
• Handles labor grievances in an expeditious manner by gathering relevant facts and applying sound judgment and discretion in resolution.
• Delivers and enforces regulatory compliance training, including PMA, PCLCD, PCMSC, OSHA, port working rules, stowage, hazardous materials, and proper manning requirements.
• Performs daily and monthly operational and safety compliance inspections to ensure ongoing adherence to standards.
• Assists with maintenance repair coordination and oversight as needed to support operational readiness.
• Participates in industry functions and attends meetings as required.
• Maintains awareness of site security requirements and ensures terminal security procedures are followed.
• Must be able to work day and night shifts, weekends, and holidays as scheduled.
• Other duties as assigned by supervisor.

• Education: High school diploma or equivalent.
• Experience: 3-5+ progressively responsible, related experience, including a background in a position such as Terminal Operations Supervisor/Superintendent.
• Licenses:
  • Valid driver’s license.
  • Must possess or be able to obtain a Transportation Worker Identification Credential (TWIC).
• Knowledge:
  • Thorough understanding of operating procedures for terminal equipment, including mobile and fixed equipment, ship loaders, ship’s gear cranes, locomotives, rail switching, and bulk cargo operations.
  • Working knowledge of…