Dispatcher, Transportation

Worksource Oregon is working with an employer in NW Portland to fill a Dispatcher position:

• 18 years old +
• High school diploma or G.E.D
• 2+ year of dispatch experience
• Employer will perform drug and background check

• Dispatch experience in the transportation industry

• Dispatch all drivers and helpers
• Daily record keeping of agency and helpers for payroll
• Record and collect all material given to drivers (ex: gas cards, fobs keys, radio's, etc.)
• Maintain hand truck inventory and update spreadsheet
• Maintain and update EZ-pass account
• Respond to all emails within 5 minutes and continue responses until resolved
• Complete hand off log with or without issues
• Responsible for maintaining and charging all phones
• Monitor geo tab and address drivers on all alerts
• Update routers with delivery windows and any address issues
• Check emails before dispatching for any updates, changes or notes
• Answer all phone messages
• Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues
• Complete activity sheet and wufoo report daily
• Update pickup sheet with purchasing twice a day - 2pm and 4:00 pm
• Send email updates regarding any issues with the routes including delays
• Update invoice register in as400 for the company
• During the day continually follow up on all pickups with drivers before they become issues
• Assist drivers with directions, roadside assistance, accident guidelines, etc.

• Mon-Fri daytime hours 9am-6pm or 10am-7pm