Operations Assistant

Title:

Operations Assistant Status:
Full-time, Non-Exempt Company:
Host Agency, LLC

Reports To:

Director, Agency Operations

Location:

Host Agency – Portland, OR

Since its inception in 1923 as a ship agency business, T. Parker Host has developed a strong reputation for offering REAL solutions and improving efficiency for its customers. Host is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with local and international parties for every ship we’re appointed.

Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community.

The Operations Assistant provides operational and administrative support to ensure the efficient coordination of vessel agency activities and exceptional service to customers, vessel personnel, and internal teams. This position is responsible for supporting vessel arrivals and departures, boarding vessels, transporting and delivering documentation, ship’s mail, crew members, customers, supplies, and vessel spare parts, and assisting with other time-sensitive operational needs.

The Operations Assistant serves as an important link between vessels, terminals, customers, vendors, government agencies, and HOST personnel. The successful candidate must be highly dependable, adaptable, safety-conscious, and comfortable working independently in a fast-paced marine and industrial environment. This role requires a flexible schedule, including nights, weekends, holidays, and extended hours as operational needs require.

• Our people are our greatest assets.
• Their safety is our top priority.
• We provide exceptional service.
• We believe every relationship is important.
• We are detectives, understanding all activities within our markets.
• We know today's opportunities are tomorrow's growth.
• We conduct all business with integrity.
• We build on our legacy.

• Support day-to-day vessel agency operations and assist the Operations team with vessel-related assignments.
• Board vessels at terminals, docks, anchorages, and other approved locations as operationally required.
• Deliver, retrieve, obtain signatures for, and process vessel and operational documentation between vessels, terminals, government offices, customers, vendors, and HOST offices.
• Assist with the timely distribution and collection of ship’s mail, packages, documentation, supplies, and other vessel-related materials.
• Pick up, transport, and deliver vessel spare parts, equipment, and supplies as required.
• Safely transport crew members, customers, company representatives, and other authorized individuals to and from vessels, terminals, airports, hotels, offices, medical facilities, and other locations as needed.
• Communicate regularly with Operations personnel regarding the status and completion of assigned tasks.
• Maintain accurate records and logs of operational activities, deliveries, vehicle mileage, and other required information.
• Assist with obtaining supplies and materials necessary to support vessel and office operations.
• Maintain company vehicles and equipment in a clean and professional condition and promptly report maintenance or safety concerns.
• Follow all terminal, vessel, port, company, and governmental safety and security requirements.
• Maintain professionalism and confidentiality when handling customer, crew, vessel, or company information.
• Provide timely updates regarding delays, changes, or issues that may affect vessel or customer operations.
• Assis…