Information Center Attendant

State of New Hampshire, Department of Business and Economic Affairs has a part‑time vacancy for an Information Center Attendant I at the Colebrook Welcome Center.

Pay range: $14.40/hr – $18.46/hr (based on skills and experience)

Summary
:
To represent the State of New Hampshire, Business and Economic Affairs, Division of Travel and Tourism Development (DTTD) supporting the Welcome and Information Centers. To act professionally and courteously while promoting the State of New Hampshire along with maintaining and protecting facilities, providing information and assisting visitors and the traveling public.

• Delivers exceptional customer service and information to visitors to promote New Hampshire area attractions, such as lodging, activities, dining and natural resources.
• Direct visitors to services as necessary using brochures, websites and/or other resources for visitor’s area of interest. Assist travelers when needed in highway and/or personal emergencies.
• Performs general interior and exterior grounds upkeep, including custodial duties and snow removal at the Welcome and Information Centers to insure a safe and clean facility.
• Maintains inventory of janitorial supplies and brochures & travel literature; alerts supervisor when supplies are running low.
• Assist Division of Travel and Tourism marketing team by communicating and marketing the State’s campaign throughout the Welcome and Information Centers locations.
• Actively maintains working knowledge of traveler information throughout the State by attending seminars and training as required.
• Performs other related duties as assigned.

• 8th grade education.
• No license or certification required.

• Must be able to physically stand for long periods, negotiate stairs and lift and carry up to 50 lbs.
• Must have attained 18th birthday on or before date of application.
• Must be available to work various schedules as business needs require.
• May be asked to fill in at other centers as business needs require.

• Enjoy working with the public and meeting new people. Also be a team player and possess great communication skills, as well as maintain composure during stressful times.
• Basic computer skills and working knowledge of Microsoft Word, Microsoft Outlook, and Internet Explorer, or ability to learn basic computer skills.

• For further information please contact Marnie Cinquantini, Regional Supervisor, Marnie.
  
  R.Cinquantini 603 271‑0830. EOE.
• TDD Access:
  Relay NH 1‑800‑735‑2964.