Water - Park Services Host

Position: Water Country - Park Services Host
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

We are currently looking for a:

Water Country - Park Services Host

Roles & Responsibilities:

Do you love working outside and engaging with people? Do you have an eye for detail and take pride in your ability to tidy up space? The Park Services Host is dedicated to always keeping each location's public areas clean and presentable.

Roles and Responsibilities:

• Interact with guests and coworkers in a pleasant and inviting manner!

• Provide exceptional guest service through assisting guests with their questions or issues

• Execute cleaning tasks as outlined in training and Standard Operating Procedures

• Sweep interior floors as well as outdoor walkways

• Ensure that all pathways are litter free

• Return food trays to food stands and maintain clean condiment and food line areas

• Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis

• Ensure benches and flowerbeds are clean and free of debris

• Accurately and promptly report maintenance problems to the proper authorities

• Protect guests' belongings, deliver lost and found items immediately

• All other duties and special projects assigned by leadership

Language:
Ability to read, write, and speak fluent English;
Spanish or other bilingual language skills are a plus.

Education and Experience:

• No education requirements for this position

• No previous work experience required

Requirements:

• Must be at least 16 years of age to comply with NH Child Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays

• Must have reliable transportation to and from work for your scheduled shift

• Ability to comply with all uniform policies

• Must possess strong attention to detail and desire to keep park clean and presentable

• Ability to safely and properly use a variety of cleaning equipment, including brooms and mops

• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines

• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

• Ability to remain on feet for majority of the workday

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

• Ability to consistently use hands to grasp, control, move objects/tools

• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Frequent exposure to all outdoor and indoor areas of the park

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions

• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals

• Subject to blood borne pathogens;
Proper PPE is required in these situations.

• Subject to frequent interruptions and requests that may require reprioritization of activities

Team member benefits:

Working at Water Country is about making people happy! It's about being independent and having fun, making new friends and earning extra…