Clinical Program Assistant

Clinical Program Assistant

Portsmouth, NH | Full Time | Quality Control

Interested in a rewarding job and a supportive culture and being part of an organization that rates the highest in the state for consumer satisfaction? Seacoast Mental Health Center, Inc. has an opening for a Program Assistant for our Emergency and Mobile Services Department.

• Provide general administrative support and quality assurance oversight to the Mobile Crisis / Emergency services teams.
• Monitor event processing exception reports to ensure that Mobile Crisis / Emergency services billing is processed correctly.
• Coordinate and maintain Mobile Crisis / Emergency services schedules.
• Assess, develop, and improve workflow processes to support team efficiency.
• Taking and distribute meeting minutes at the Mobile Crisis / Emergency services staff meetings.
• Collect and compile data for state or agency driven projects.
• Assist clinical staff in the maintenance of the client information in the electronic health record including, but not limited to, program admission and discharge, eligibility, treatment team configuration, diagnoses, and other portlets/screens as needed.
• Support EHR training and assist with troubleshooting and problem solving.
• Monitor reports and participate in record audits to support compliance and quality improvement efforts.
• Cross-train in all aspects of program assistant level support as well as providing coverage for team when needed.
• Other duties and responsibilities assigned which are consistent with employee's training and experience.

Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.