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IT Service Operations Lead - Outages, ITIL & Team
Job in
Portsmouth, Rockingham County, New Hampshire, 00215, USA
Listed on 2026-07-18
Listing for:
FedPoint
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Support
Job Description & How to Apply Below
FedPoint is seeking a proactive Team Leader for IT Service Operations in Portsmouth, NH. You will oversee the IT Service Desk and Production Support, ensuring high-quality, secure technology services across the lifecycle.
You will drive ITIL processes, outage coordination, endpoint management, and audit readiness, with participation in a monthly on-call rotation. The role emphasizes leadership in Platform Operations, strong collaboration, and continuous improvement of service delivery, while
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