Computer Field Tech Position-Portsmouth, NH

Computer Field Tech Position-Portsmouth, NH

• Portsmouth, NH

Job Description

This is aComputer Field Technician Position doing hardware repairs and installations on laptop and desktop units.
You must have prior experience with laptop and desktop hardware
.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period
  -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• You will be provided with shipping labels and materials to return the removed parts.