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Hybrid IT Service Desk & Operations Lead
Job in
Portsmouth, Rockingham County, New Hampshire, 00215, USA
Listed on 2026-08-22
Listing for:
Fedpointusa
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Specialist
Job Description & How to Apply Below
FedPoint in Portsmouth, NH is seeking a proactive Team Leader for IT Service Operations to oversee the Service Desk and Production Support teams, ensuring timely, secure technology services across the lifecycle.
You will drive ITIL incident, request, and problem management, coordinate major outages, maintain asset records, and prepare for audits. This hybrid role requires leadership and hands-on expertise in Microsoft 365 and endpoint management.
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