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Service Desk Analyst — On-site, Secure ITSM (SC Eligible
Job in
Portsmouth, Rockingham County, New Hampshire, 00215, USA
Listed on 2026-08-22
Listing for:
Carbon60 Project Services
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Carbon
60 Project Services in Portsmouth is seeking a customer-focused Service Desk Analyst to join our IT Service Management function. You will provide first-line technical support in a secure environment, log and prioritise incidents, and escalate where needed in line with ITIL 4 and ISO 20000.
The role requires experience in service desk operations, Jira Service Management, and Confluence, with strong communication skills and a willingness to obtain SC clearance.
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