Aquatics Manager

The Aquatics Manager oversees all aspects of Water Country’s aquatics program, leading the efforts in recruiting, training, scheduling, and performance management of more than 150 lifeguards. This role works to ensure full operational compliance with all applicable regulations and standards while enhancing guest satisfaction through superior safety and service practices. The Aquatics Manager investigates incidents, manages labor and operating expense budgets, and optimizes operations to increase efficiency and enhance safety.

The Aquatics Manager will lead their department as the aquatics expert to drive continuous improvement and implement industry best practices to deliver an exceptional experience.  
** Roles & Responsibilities
** Collaborate with park leadership to enhance guest experience and improve net promoter scores (NPS and eNPS)
Other duties as assigned  
** Requirements*
* ** Education & Training:
** High School Diploma, Bachelor’s Degree preferred. The ideal candidate will have 2-5 years of operations-based experience with a minimum of 2 years in a supervisory capacity; must hold or be willing to obtain lifeguard instructor certification from Ellis & Associates, Certified Pool Operator certification and any other required certification, training or licenses.  
*
* Skills:

**** Communication** – Highly developed interpersonal, verbal and written communication skills, including presentation skills; ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel including park guests and international J-1 Visa participants   role in  – Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment. Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment
** Computer Proficiency**– MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams);
Workday  
*
* Experience:

** Subject to blood borne pathogens, proper PPE is required in these situations;
Physical demands include ability to walk and stand for long periods of time outdoors in a variety of weather conditions, including extreme heat;
Ability to perform physical inspections of the facility and attractions, this may include frequent bending, stooping and lifting up to 50 pounds;
Demonstrated ability to successfully perform all swim tests, water rescues, and skills including:  
· Ability to swim 200 yards using front crawl/freestyle or breaststroke
· Ability to retrieve a 10-pound brick from at least 11 feet of water
#J-18808-Ljbffr