Primary Care Operations Manager Job Portsmouth area,Ohio USA,Healthcare

SOMC
1805 27th Street
Portsmouth, OH 45662, USA

Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

Department: Medical Staff Services
Shift/schedule: Full Time (Salaried)

GENERAL SUMMARY

The Primary Care Operations Manager reports to the Adm. Director of Medical Staff Services. The Primary Care Operations Manager works closely with physicians, clinical staff, administrative staff, and various ancillary and support departments to coordinate the planning, development, implementation, and evaluation of care delivery across the enterprise. She/he leads providers and manages overnight for multiple medical practices that may include acute services, such as lab and imaging departments.

Activities involve but are not limited to project management, coordination of population health projects, operations management, capital and operating budget, new service development, strategic planning, and quality improvement projects to produce and sustain results in all five of SOMC's strategic values:
Service, Teamwork, Safety, Quality, and Finance.

QUALIFICATIONS

Education:

High School Diploma or successful completion of an equivalent High School Exam Required
Bachelor's Degree in a health-related field required

Licensure:

Ohio licensure as appropriate required (if applicable)
BLS within 90 days of hire required

Experience:

Three years of management experience in a health care setting preferred

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

Responsible for the financial performance of areas of responsibility, including budgeting, cost control, pricing strategies and revenue generation.

Sets clear goals and develops a strategic plan to achieve goals, identifies key performance indicators and growth opportunities.

Builds and leads high-performing teams.

Hire, train, and mentor team members, fostering a culture of collaboration and excellence.

Prioritize patient and customer satisfaction by maintaining a deep understanding of customer needs and preferences

Works closely with Medical Staff Leaders to support and coordinate physician and leadership recruitment and retention, including peer referencing and physician interviewing.

Complete market analysis by staying informed about industry trends, competitor offerings, and market dynamics.

Ensures that quality of service is a priority by establishing and monitoring quality standards.

Implements quality control processes and continuously seeks ways to improve care delivery.

Identifies and mitigates risks and develops contingency plans to address them.

Explore new technologies, methodologies, and approaches to enhance efficiency and effectiveness.

Ensures compliance with relevant laws and regulations by auditing and staying up to date with legal requirements and implementing necessary measures.

Ensures coordination and alignment of clinical services across the enterprise.

Serves as a mediator to promote conflict resolution among staff, providers, and administration.

Facilitates change management and leads major projects/initiatives such as operational restructuring, new service development, new department / practice startup, closure, and capital projects.

Responsible for leading quality and payer incentive programs, providing staff and provider education on such programs, and promoting accountability for performance.

Develops effective policies and procedures.

Responsible for ongoing professional development in healthcare leadership.

Performs other duties as assigned.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.

Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status

Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

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