Customer Service Representative

Prudence Island, United States | Posted on 11/01/2025

A rapidly growing technology management organization is seeking a Customer Service Representative to join our on-site client support team. This is an excellent opportunity for a motivated, detail-oriented professional with strong communication skills and a passion for delivering exceptional customer experiences in a dynamic environment.

You’ll be part of a fast-paced, customer-focused environment where initiative and professionalism are valued. You’ll have the chance to work with leading-edge technology while directly impacting client satisfaction and operational success.

• Respond promptly to service requests and provide solutions that meet client expectations with professionalism.
• Monitor and maintain supply levels at client locations, ensuring readiness for ongoing operations.
• Support supply chain and device inventory management under your supervisor’s guidance.
• Monitor equipment performance and coordinate preventative maintenance.
• Deliver high-quality service that fosters trust and long-term relationships with clients.

• High school diploma or equivalent.
• Strong customer service, organizational, and time management skills.
• Excellent communication and interpersonal abilities.
• Technically inclined with the ability to learn new systems and processes quickly.
• Reliable transportation and willingness to travel between client sites (mileage reimbursed).

• Experience with print, copy, scan, and fax devices.
• 3+ years of experience in a B2B service or technology support role.
• Professional certifications such as A+ or Network+ are a plus.
• Familiarity with network infrastructure and related software applications.

• Competitive compensation and mileage reimbursement.
• Opportunities for professional development and certification support.
• A collaborative, inclusive, and growth-oriented work environment.