Service Technician

Our client is a well-established automotive retail group operating multiple franchises across the South of England. They pride themselves on delivering exceptional levels of customer service and maintaining strong relationships with manufacturer partners.

As a Service Technician, you will carry out vehicle servicing, maintenance and repairs efficiently and safely while ensuring high levels of customer satisfaction and workshop productivity.

• Carry out vehicle servicing and repairs in line with manufacturer standards.
• Follow manufacturer and dealership processes and procedures.
• Liaise directly with customers when required.
• Provide support and guidance to less experienced technicians.
• Attend regular training to maintain and develop technical skills.
• Maintain a clean, safe and organised working environment.
• Ensure all work is completed to a high standard and within agreed timescales.

• Relevant City & Guilds, BTEC or NVQ qualification in Vehicle Maintenance and Repair.
• Previous experience within a franchised dealership environment.
• Strong diagnostic and fault-finding skills.
• MOT Tester qualification preferred.
• Ability to work effectively as part of a team.
• Commitment to delivering excellent customer service.
• Strong organisational skills with the ability to meet deadlines.

• Competitive basic salary with uncapped bonus potential.
• Comprehensive training and ongoing support.
• 30 days holiday including bank holidays.
• Additional holiday entitlement based on length of service.
• Birthday leave.
• Discounted servicing, MOTs and vehicle parts.
• Employee referral and customer introduction bonus schemes.
• Life assurance benefit.
• Contributory pension scheme.
• Employee Assistance Programme.
• Ongoing career development and progression opportunities.
• Toolbox insurance (role dependent).

Monday to Friday
08:00 – 17:00 (30-minute lunch break)

This vacancy offers an excellent opportunity to join a successful automotive business with a strong focus on employee development, training and career progression.

AP1