Admissions and Enrollment Specialist Assistant (Portsmouth Campus

Admissions and Enrollment Specialist Assistant (Portsmouth Campus)

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
https://(Use the "Apply for this Job" box below)..aspx or call DARS at , or DBVI at

Working Title | Admissions and Enrollment Specialist Assistant (Portsmouth Campus)
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 295W0187
Agency | Tidewater Community College
Division | Tidewater Community College (Div)
Work Location | Portsmouth - 740
Hiring Range | $16.83 per hour, part time
Emergency/Essential Personnel | No
EEO Category | 6-Administrative Support
Full Time or Part Time | Part Time
Does this position have telework options?
-Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Part time
-29 hours per week Availability needed Monday
- Friday
Monday, Thursday, Friday
-10:30am-5:00pmTuesday- 11:30am-6:00pmWednesday- 8:30am-3:00pm
Sensitive Position | No

Job Description
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,399 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled ’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
The Admission and Enrollment Specialist Assistant’s main function is to support the office of Admissions and Enrollment on the Portsmouth Campus.
This position will provide information about Admissions and Enrollment and will assist students in person, on the phone and in email about applying to Tidewater Community College, scheduling classes and class availability, give general information about records and grades, third party contracts, cross registration, transcripts, verifications, admissions and domicile. Assist in recruitment related events and college campus tours.
The Primary duties for the Admissions and Enrollment Specialist Assistant include excellent customer service skills and provide knowledge of Admissions and Enrollment. Support problem solving issues regarding enrollment, grades, records, transcript request, enrollment verification request, cross registration, data changes, senior citizens, and FERPA forms.
The Admissions and Enrollment Specialist Assistant is responsible for maintaining the department’s workspace by ensuring that college forms and publications are accurate and up to date, the daily sorting and distributing mail, processing official college transcripts, verifications, data changes, enroll/drops and withdraws students using People Soft/Oracle SIS system. Also researching, processing and removing negative and positive service indicators on student’s account.
The Admissions and Enrollment Specialist Assistant must scan and maintain student’s documents into a college wide database using Image-Now Imaging System. The Education Support Specialist will…