College Services Coordinator
Listed on 2026-07-26
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Education / Teaching
School Counseling & Student Support, Academic Advising & Student Services, Education Administration, Special Needs / Learning Disabilities
Full-time | Permanent | £30,250 per annum
About the Role
We are looking for an enthusiastic and student-centred
College Services Coordinator to join our fantastic
College Services Team!
This is a rewarding and varied role at the heart of the student experience, supporting students from enrolmentthrough toprogression to the University of Portsmouth. Working closely with colleagues across College Services, Learning and Teaching,Admission sand the University, you will ensure every student receives the guidance,encouragementandpersonalisedsupport they need to succeed.
A key focus of the role is leading the College’s support for students with disabilities andadditionallearning needs. You will coordinate tailored support plans, implement reasonable adjustments, monitor studentprogressand work proactively with academic colleagues and specialist support services to remove barriers to learning.
Your work will help ensure every student has the opportunity to achieve their academic goals and successfully progress to the next stage of their studies.
Alongside this, you will coordinate a range of academic support and student success initiatives,identifystudents who may be at risk, oversee key student support processes, contribute to quality enhancementactivitiesand use data to improve student outcomes across the College.
If you are passionate about supporting students, thrive in a collaborative environment and enjoy making a genuine difference every day, we’dlove to hear from you.
Key Responsibilities
- Lead the College’s SEN(D) support provision, ensuring students with disabilities andadditionallearning needsreceivepersonalised,timelyand effective support throughout their studies.
- Coordinate Individual Education Plans (IEPs), reasonableadjustmentsand targeted interventions, working collaboratively with academic colleagues and the University of Portsmouth tomaximisestudent success and progression.
- Identifystudents who may be at risk academically or personally, coordinating proactive interventions through the College’s Academic Compass Programmeand wider student support services.
- Support and oversee key academic administration processes, including predicted grades, missed assessments, Extenuating Circumstances Forms (ECFs),reassessmentand academic integrity procedures.
- Maintainaccuratestudent records and ensure compliance with College,GDPRand UKVI requirements.
- Support student registration, re-registrationand semester transition activities.
- Collect,analyseand report student data to inform decision-making, improveretentionand enhance the overall student experience.
- Support academic quality assurance processes and continuous enhancement initiatives across the College.
- Develop strong partnerships with colleagues across the University of Portsmouth and external stakeholders to ensure students receive seamless support.
- Contribute to safeguarding, health and safety, sponsored studentreportingand the wider operational success of the College.
About You
You’llbe someone who is passionate about student success and committed to delivering an exceptional student experience.
You will bring:
- Experience of working in higher education, studentservicesor another educational environment.
- Experience supporting students with disabilities,additionallearningneedsor wellbeing requirements.
- Excellent communication and relationship-building skills, with the ability to work confidently with students and colleagues from diverse cultural backgrounds.
- Strongorganisationalskills with the ability to manage multiple priorities and deliver high-quality support.
- Excellent digital literacy and confidence using Microsoft Office and student record systems.
- The ability toanalysedata and use insights to improve student engagement and outcomes.
- A proactive,collaborativeandsolutions-focused approach, with a genuine commitment to continuous improvement.
What We Offer
- Competitive salary of £30,250 per annum
- 36 days annual leave (including Bank Holidays)
- Employee Assistance Programme
- Life Assurance and Income Protection
- Cycle to Work Scheme
- A welcoming,inclusive and supportive working environment embedded within the University of Portsmouth
- Opportunities for professional development and…
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