Citizen Support Specialist – Government Programs
Listed on 2026-09-20
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Government
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Customer Service/HelpDesk
Maximus is seeking a Customer Service Representative to support large-scale government programs in Virginia. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, status, and guidelines.
You’ll document interactions, follow strict compliance and privacy standards, and escalate issues as needed to ensure efficient program operations.
We have an opening for a Citizen Support Specialist – Government Programs in VA, United States within Management & Operations.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Citizen Support Specialist – Government Programs role in the description above.
We appreciate your interest in this position.
Join Maximus and contribute to our ongoing work.
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