Information Technology Technician

Portsmouth, United States | Posted on 04/29/2026

Endurance IT Services is seeking Information Technology Technicians to support technology operations for a large, mission‑critical environment. This role is hands‑on and focused on maintaining, troubleshooting, and supporting IT infrastructure, networks, and end‑user technology in a 24/7 operational setting.

• Install, configure, administer, monitor, troubleshoot, and maintain network, wireless, handheld, and video camera equipment
• Provide technical support to employees and internal customers, resolving basic to complex technology issues
• Ensure reliable day‑to‑day operation of applications, systems, and IT equipment
• Support corporate meetings and media events with on‑site technology assistance
• Deploy, maintain, and support computers, printers, and other IT hardware
• Install, maintain, and repair network equipment, fiber and communication lines, video cameras, wireless access points, security systems, operational kiosks, and OCR portal equipment
• Analyze technical issues using observation, testing, and product knowledge; recommend repair or replacement of faulty equipment
• Maintain internal network cabling including fiber, CAT 5/6, and patch cables with a strong focus on quality and safety
• Complete service reports, repair logs, and required documentation accurately and on time
• Coordinate and prioritize daily tasks to meet shifting business needs while maintaining productivity and quality standards
• Follow established procedures and stay current on relevant IT technologies
• Perform other duties as assigned

This role supports a 24‑hour, 7‑day‑a‑week operation. Schedule and work location may vary based on operational needs.

• High School Diploma or GED required
• Valid driver’s license required
• Transportation Worker Identification Credential (TWIC) required
• 3+ years of related IT, networking, or help desk experience
• Strong verbal and written communication skills across all levels of an organization
• Excellent time management and organizational skills with the ability to multitask
• Strong analytical and problem‑solving abilities with attention to detail
• Proficiency in Microsoft Office applications
• Ability to operate company vehicles confidently and safely