Administrative Support Specialist

Overview

St. Joseph’s Ear, Nose, Throat & Allergy Clinic

Full‑Time | No Weekends | Early Fridays | Excellent Benefits

Are you highly organized, dependable, and comfortable working with technology in a busy office environment? Do you enjoy keeping operations running smoothly and helping teams stay organized and supported? Join our collaborative, patient‑focused team eph’s ENT & Allergy Clinic.

About the Role

We are seeking an Administrative Coordinator to support day‑to‑day administrative and operational needs across our two clinic locations. This role is ideal for a strong administrative professional who is comfortable with technology, systems, and troubleshooting basic issues
, and who enjoys being a reliable point of coordination for people, processes, and vendors.

This is not a formal IT role
—but comfort with systems, applications, and basic troubleshooting is an important part of being successful.

• Support technical, facilities and building‑related needs for both clinic locations
• Process incoming mail and daily payments
• Organize meetings, track follow‑ups, and assist with internal coordination
• Manage purchasing of office supplies with administrative approval
• Maintain and update clinic forms, documents, and internal procedures
• Serve as the first point of contact for basic system or access issues (logins, devices, phones, minor software issues)
• Help route and coordinate issues with our third‑party IT vendor when advanced support is needed
• Assist with system documentation, access requests, and basic troubleshooting
• Support clinic system initiatives (such as EMR transitions) through coordination, tracking, and follow‑up
• Maintain organized records related to systems, vendors, and access
• Assist with maintaining website content, social media updates, and basic digital communications
• Support patient‑facing materials and online presence as needed
• Run occasional courier errands between offices and postal/retail locations
• Provide general administrative support as needed to keep operations running smoothly

• Strong organizational and administrative skills
• Comfortable using technology and learning new systems
• Able to troubleshoot basic issues and know when to escalate
• Friendly, approachable, and service‑oriented
• Clear communicator, both written and verbal
• Calm and dependable in a fast‑paced medical office environment
• Detail‑oriented with strong follow‑through

• Associate or Bachelor’s degree or equivalent administrative experience
• 3+ years of experience in an administrative, operations, or office support role preferred
• Comfort working with office systems, EMRs, phones, and basic troubleshooting
• Working knowledge of HIPAA and confidentiality requirements
• Typing proficiency (60+ WPM) and accurate data entry
• Reliable transportation for occasional errands

• Fast‑paced medical office environment
• Frequent computer use and interaction with staff
• Ability to sit, stand, walk, bend, and lift up to 40 lbs

• 401(k) with employer matching
• Medical, dental, and vision insurance
• Paid time off
• Life insurance
• Employee assistance program
• Supportive, team‑oriented work culture

Job Type: Full-time

Job Location:

Multiple locations