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Escalations Care Specialist — Customer Experience

Job in Post Falls, Kootenai County, Idaho, 83854, USA
Listing for: Republic Services
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Republic Services seeks a Customer Care Specialist to act as a subject matter expert in customer experience. Under supervision, you will resolve complex escalated requests with timeliness and accuracy, leveraging systems like Salesforce and other internal tools to ensure clear resolution.

You will collaborate with BU and CRC teams to identify insights, perform root cause analysis, and drive process improvements while maintaining high levels of service and customer zeal.

Join us at Republic Services as our next Escalations Care Specialist — Customer Experience in Post Falls, , United States.

We are looking to fill the Escalations Care Specialist — Customer Experience position at Republic Services in Post Falls, , United States.

The Escalations Care Specialist — Customer Experience role at Republic Services is now open for applications in Post Falls, , United States.

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