Front Desk, Dental ​/ Dentistry

• Company: Little Smiles Pediatric Dentistry
• Location: Post Falls,
• Job Type: Full-Time
• Schedule: 7:20a-5:15p on non surgical days and 6:15am-4:10p on surgical days
• Pay: $18.00 – $23.00 per hour (Depending on Experience) plus bonus potential

Do you love bringing joy to others and have a heart for helping kids smile? Come join the Little Smiles family! We’ve been proudly caring for children’s smiles for years, focusing on bringing positive energy to every single dental visit. As part of our team, you’ll be the friendly face who makes kids feel at ease the moment they walk in.

Every day here is filled with fun, collaborative teamwork, and truly meaningful work!

We trade the cold corporate grind for a supportive, people-first workplace culture. If you want to grow your career with a modern, expanding practice where your customer service skills are celebrated, your voice is heard, and your teammates feel like family, your chair is waiting.

• General Anesthesia (GA) Case Management: Serve as the primary logistical anchor for our advanced sedation cases. You will handle the complex coordination, documentation, clearance tracking, and scheduling of patients into in-office GA time slots.
• Welcome & First Impressions: Greet and welcome new patients and their families, cultivating an exceptionally warm, reassuring, and positive first impression that removes any pediatric dental anxiety right from the start.
• Treatment Presentation: Masterfully coordinate and present dental treatment plans compiled by our doctors. You will walk parents through clinical needs, visual charts, and advanced sedation options clearly and compassionately.
• Financial & Insurance Guidance: Review financial arrangements and breakdown insurance benefits transparently. You will demystify deductibles, maximize co-pays, secure pre-authorizations for GA cases, and establish flexible financial options.
• Patient Advocate & Guide: Answer detailed questions, troubleshoot parent concerns, and help families feel completely safe, informed, and confident about moving forward with their child's specialized treatment plan.
• Scheduling & Records Management: Schedule follow-up clinical appointments and maintain pristine, accurate patient medical/dental records inside our practice management database to keep our fast-paced daily flow running flawlessly.

• Healthcare Experience: Minimum of 1 year of front office, treatment presentation, or surgical scheduling experience within a dental or medical practice setting (required).
• GA Coordination Fluency: Direct, proven experience managing General Anesthesia (GA) scheduling, hospital OR block time, or surgical clearance workflows (required).
• Financial Fluency: Strong background navigating insurance break-downs, processing payments, and configuring financial ledgers.
• High-Volume Capability: High-energy operational capacity to thrive in a fast-paced, collaborative clinical workspace.
• Schedule Reliability: Ability to work our full-time hours starting at 6:50 AM consistently at our Post Falls clinic.
• Safety & Compliance: This position is safety-sensitive; a routine pre-employment drug screen is required. We strictly adhere to all CDC, OSHA, and ADA safety guidelines.

• Competitive Wages: $18.00 – $23.00 per hour base rate (negotiable based on your specific industry experience) plus bonus potential.
• Time to Recharge: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.
• Comprehensive Healthcare: Choose from 5 distinct Medical plans to fit your lifestyle, plus full Dental and Vision coverage.
• Retirement Security: 401(k) plan featuring a generous Company Match to secure your future.
• Financial Protection: Life Insurance, Short-Term Disability, and Long-Term Disability…